Patients & Visitors | MemorialCare

Planning to visit us? Here is what you need to know.

We pride ourselves on being a patient and family centered organization and know in-person visits provide support and reassurance for patients and families alike. Below are our current visiting guidelines. These are general guidelines; at any time, visitation may be restricted, or hours limited at the discretion of hospital leadership to ensure the safety of patients, staff, physicians, and visitors. All visitation is subject to visitors complying with these guidelines.

Minors: Children (including siblings) age 12 and above are permitted, but must remain with a visiting adult at all times.
End-of-Life: Nurses will coordinate with the patients and families requiring special support during end-of-life situations. Individual circumstances may vary depending on the patient’s condition.
Emergency Department: Pediatric patients may have one (1) visitor and up to two (2) visitors on a case-by-case basis. Adult patients may have one (1) visitor at a time, although this may be restricted to no visitation during high patient volumes to ensure the safety of patients, staff, physicians and visitors.
Neonatal Intensive Care Patients: Parents and legal guardians are welcome at the bedside 24 hours a day. Visitors under the age of 3 years are restricted from the patient care area but may be in the waiting areas with a responsible adult.
- Visitation may be further limited as indicated by staff to ensure the safety of patients, staff, physicians, and visitors. COVID positive parents are generally restricted in the NICU; exceptions may be made on a case-by-case basis.
Maternity Patients: Laboring, Antepartum & Postpartum patients may have up to one support person visit per hospital stay who must remain in the room. A Certified Doula may be present and must comply with PPE and infection control guidelines. Doula visitation occurs during labor and up to 2 hours post-delivery. Visitation may be further limited as indicated by staff to ensure the safety of patients, staff, physicians, and visitors.
OB Outpatient: Patients in ambulatory OB departments may have one support person visit if space permits or unless otherwise indicated by staff to ensure safety of patients, staff, physicians and visitors.
Adult Inpatients: Adult inpatients may have one (1) visitor and up to two (2) visitors on a case-by-case basis who must remain in the room for the duration of the visit unless otherwise indicated by staff to ensure safety of patients, staff, physicians and visitors.
Surgical/Procedural Patients: Patients undergoing a surgery or procedure may have one (1) visitor and up to two (2) visitors on a case-by-case basis unless otherwise indicated by staff to ensure safety of patients, staff, physicians and visitors. There will be no general visitation in the PACU, and Pre-op visits will be determined on a case-by-case basis
Patients that are COVID+ or suspected COVID: No general visitation is allowed. Exceptions include End of Life, Maternity Partner in Care, Pediatric, NICU and on a case-by case basis.
Adult Outpatients: All other adult outpatient areas will follow these guidelines unless otherwise specified by the department leadership.

Note: These guidelines are for the protection of patients, staff, and visitors. Visitation is a privilege. Anyone who does not follow this guidance is subject to removal from the facility with further visiting privileges rescinded. Thank you in advance for your full cooperation. Any exceptions to these guidelines must be approved by administration or designee prior to visitation.