About myChart Video
Your health is important to you around the clock–not just during office hours. The myMemorialCare myChart electronic medical record, powered by Epic’s myChart is your personalized Internet connection to your doctor’s office. You can schedule appointments, request prescription refills, review your health history and more—online, any time.
Learn what myChart can do for you.
Did you know that our virtual assistant, Mila, can help you log in or sign up for myChart, our patient portal? And if she is ever unable to complete a task, she can connect you with one of our live Patient Navigators. To get started, simply click on the 3-dot bubble in the lower, right corner. It’s that easy.
- Send secure email your doctor
- Access your test results
- Request prescription renewals
- View your recent clinic visits
- Schedule your lab test
- Check your symptoms
- Make an appointment
How Do I Sign Up?
Need Help? Call 877-696-3622 for assistance.
If Your Physician is Not Using myChart
Your physician may be using a different electronic medical record system. This means you will need to login to a different patient portal. Is your physician is using Next MD?
Urgent Medical Matters
Please do not use myChart to send any messages requiring urgent attention. For urgent medical matters, contact your doctor's office. For medical emergencies call 9-1-1.
For your convenience, please print and fill out all applicable forms and present them to the front desk when you arrive for your first office visit.
myChart Proxy Access
Proxy access allows
parents, legal guardians and caregivers to log into their personal myChart accounts, and then connect to medical information for the patient they represent. Available access is based on age of the patient and proper authorization.
With Partial Access, proxies can:
See most of what patient can view, excluding information related to sensitive topics and communicate with the doctor’s office.
Proxies do not have the ability to:
Request prescription refills or view appointments.
With Full Access
proxies can enjoy the same features and benefits available to the patient including access test results, Communicate with the doctor’s office, manage appointments and request prescription refills.
|Proxy Type||Applies to||Proxy Form Required||Termination Process|
|Allows a parent or guardian to have full access to myChart account of pediatric patient under the age of 12.||Access is obtained by completing the myChart Proxy Form and providing it to the patient's Care Provider.||Access automatically updates to Teen Proxy with limited access on the child's 12th birthday.|
|Allows a parent or guardian to have limited access to myChart account of pediatric patient between the ages of 12-17.||Access is obtained by completing the myChart Proxy Form and providing it to the patient's Care Provider.||Access is automatically terminated on the child's 18th birthday.|
Teen Proxy - Enhanced
|Allows a parent or guardian to have full access to myChart account of pediatric patient between the ages of 12-17.||Access is obtained after the teen patient consents to the parent/guardian having full access and by the teen and parent/guardian completing the myChart Proxy Form and providing it to the patient's Care||Access is automatically terminated on the child's 18th birthday.|
|Allows an individual to have full access to the myChart account of an adult 18 years of age or older.||Access is obtained by the patient inviting the proxy online from within his/her myChart account or in clinic where both complete the myChart Proxy Form and providing it to the patient's Care Provider.||Access is terminated when the patient makes a written or online request to terminate access, an expiration date specified is reached, or the patient revokes access from within their myChart account|