What is SilverCloud?

We are excited to now offer MemorialCare patients and members of our surrounding communities access to SilverCloud; an online educational and therapeutic program to help manage anxiety, depression, stress, and trouble sleeping. Using a blend of online programs - complete with interactive tools and tactics - this digital platform can be personalized to your needs. It is free, self-paced, and can be used anytime on any device (smartphone, tablet, computer). Programs are available in English and Spanish.

Understanding Your Emotions

Understanding Your Emotions

Whether it is the pandemic, seasonal changes, or an unpleasant experience, it is important to recognize if your emotional well-being is being affected and to understand the resources available when seeking professional care.

SilverCloud is intended for patients 18 and older.

To get started, follow these simple steps:

  1. Click this link and select the option that best describes your relationship with MemorialCare. *You need to sign up through this link in order to login to your account on the mobile app.
  2. Set up your account by creating a secure username and password and agreeing to the Supporter Agreement
  3. Complete the questionnaires
  4. Get started with your program
  5. Once you sign up, you can access your program via the app. Download the app in your mobile app store. Search "SilverCloud toolkit" in the App Store and "SilverCloud" in Google Play.
SilverCloud is now offering modules for adolescent patients. More information can be found here.

    Frequently Asked Questions

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    What is SilverCloud?

    SilverCloud is a suite of programs that is designed to help you think and feel better. Through a variety of programs, it offers virtual therapy that focuses on improving lives and empowering people through life’s obstacles.

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    Why should I use SilverCloud?

    Prioritizing your mental health is as important as a healthy diet and regular exercise; SilverCloud provides mental health programs that impact people’s lives with proven positive outcomes based on 20+ years of clinical experience and ongoing clinical trials with partners such as Microsoft and Yale.

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    When should I use SilverCloud?

    SilverCloud online programs empower you to improve your mental health and well-being in a secure, anonymous space, giving you the tools and skills to feel better and stay better. It is available across all devices to use anywhere and anytime you need it. You can complete your program and modules in one setting or over time.

    Emotional health is vital to living a balanced and productive life. Sometimes we need help to handle the challenges we all face in our lives.

    There are programs and modules to help you:

    • Deal with anxiety
    • Manage depression
    • Manage stress
    • Build resilience
    • Sleep better
    • Deal with the emotional challenges caused by COVID-19
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    Do I need a doctor’s order to use the platform?

    No, you can go to the memorialcare.silvercloudhealth.com/signup site and signup for SilverCloud without an order from your doctor.

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    Can I access the platform on my own?

    Yes, MemorialCare has provided this program free of charge to you to access as you need in a self-guided manner. Programs are easy to use. Access them on any device, anytime, anywhere. They include useful tools like a journal, mood monitor and problem-solving. Programs are tailored to your needs. Work flexibly, at your own pace, in your own time.

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    Is this anonymous?

    SilverCloud online programs empower you to improve your mental health and well-being in a secure, anonymous space.

    Choose from Seven Programs

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    COVID-19 Support (Uncoached)

    Our goal is to help support the mental health of our community during the COVID-19 pandemic. It is normal to feel anxiety and depression during the uncertainty surrounding the current global health crisis. Silvercloud’s new COVID-19 module is here to help support your COVID-19 anxieties through providing quick access to practice tools and strategies to assist users in dealing with the difficult emotions and situations that are associated with such a challenging time. Within the COVID-19 module, there are five support tools that have been created to assist your mental well-being.

    • Challenging Times: This tool will help to normalize worries and difficult emotions (e.g. fear and anxiety), providing emotional coping strategies (e.g. relaxation) and give practical solutions for maintaining well-being in a time of crisis (e.g. self-care, staying connected, prioritization, hope and resilience).
    • Sleep Difficulties: When you have feelings of anxiety and depression, sleep may be adversely affected. This tool will help to facilitate the understanding of the sleep cycle and common reasons for sleep disturbance, empowering users to implement sleep hygiene techniques.
    • Relaxation: The relaxation tool will provide a variety of relaxation techniques and support to help you integrate relaxation practices into your daily life.
    • Mindfulness: The mindfulness tool will educate you on the core principles and benefits of mindfulness and provide you with guided audio meditations to bring you into the present moment and help you tune into and sit with uncomfortable emotions or physical sensations. 
    • Grief & Loss: Many have experienced loss during this time, this tool will help to explore your own unique grief response and provide you with practical strategies and healthy coping mechanisms for dealing with grief.
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    Space from Anxiety (Coached, Spanish)

    Space from Anxiety is an online intervention aimed at alleviating psychological distress arising from anxiety-related symptoms. Built-in conjunction with leading content providers and clinical subject matter experts, this easy to follow program includes a range of tools, activities and education delivered in a safe and confidential space.

    Program Modules
    • Getting Started
    • Understanding Anxiety 
    • Noticing Feelings
    • Facing Your Fears
    • Spotting Thoughts
    • Challenging Thoughts
    • Managing Worry
    • Bringing It Altogether
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    Space from Depression (Coached, Spanish)

    The Space from Depression program has been designed to relieve the symptoms of depression by:

    • Focusing on developing more flexible ways of thinking
    • Increasing awareness and understanding of emotions
    • Increasing activity and motivation in daily life.

    The program is accessible 24/7, allowing users to access the program at a time that suits them and in the comfort of their own home.

    Program Modules
    • Getting Started
    • Understanding Depression 
    • Noticing Feelings
    • Boosting Behavior
    • Spotting Thoughts
    • Challenging Thoughts
    • Bringing It Altogether
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    Space from Depression & Anxiety (Coached, Spanish)

    This program will help you to understand more about depression and anxiety, manage their symptoms and begin to make changes to feel better.

    • Understand the connection between your thoughts, feelings and behaviors.
    • Tune in to your thoughts to catch thinking errors.
    • Make small changes to boost your mood.
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    Space from Stress (Uncoached)

    Space from Stress is an online intervention built in conjunction with leading clinical and subject matter experts. This interactive and practical program provides psychoeducation, tools and activities to reduce symptoms of stress in a safe and confidential space.

    Program Modules
    • Life Areas
    • SMART Goals
    • Problem Solving
    • Time Management
    • Cognitive Restructuring
    • Communication and Assertiveness Training
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    Space for Resilience (Uncoached)

    Space for Resilience is an online intervention based on positive psychology (Seligman, 2004), built in conjunction with leading clinical and subject matter experts. This program provides psychoeducation, tools and activities to increase resilience and well-being in a safe and confidential space. It is accessible 24/7, allowing users to access the program at a time that suits them and in the comfort of their own home.

    Program Modules
    • Building Resilience
    • Purpose
    • Self
    • Connections
    • Body
    • Mind
    • Moving Forward
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    Space from Insomnia and Sleep Issues (Uncoached)

    The Space from Insomnia and Sleep Issues program has been designed to relieve the symptoms of sleeping problems such as insomnia by:

    • Focusing on developing a good sleep cycle and healthy sleep habits
    • Creating a time for bed routine to promote restorative sleep
    • Developing a good sleep/wake association with the bedroom and sleeping
    • Using evidence-based techniques such as Progressive Muscle Relaxation and Sleep Restriction

    The program is accessible 24/7, allowing users to access the program at a time that suits them and in the comfort of their own home.

    Program Modules
    • Getting Started
    • Good Sleep Habits
    • Improving Sleep Associations
    • Sleeping Less to Sleep Better
    • Managing Thoughts & Worries
    • Bringing It All Together

    SilverCloud Programs for Parents and Guardians of Adolescents

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    Space for Perinatal Wellbeing (Coached)

    The perinatal program has been designed to relieve subthreshold symptoms of worry and low mood in the perinatal period, as well as helping with sleep difficulties. It enables you to identify if further support is required for an anxiety disorder or clinical depression. The program aims to improve perinatal wellbeing by:

    • Helps you understand the role of emotions and their impact during the perinatal period
    • Normalizing emotional change during the perinatal period
    • Focusing on developing a good sleep cycle and healthy sleep habits
    • Using Progressive Muscle Relaxation to reduce tension and worry and aid sleep
    • Giving you useful strategies to prevent or manage symptoms of low mood using Behavioral Activation (BA)
    • Helping you manage worry and anxiety by teaching adolescents how to differentiate between practical and hypothetical worries, and which techniques to use to deal with each one.
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    Supporting Anxious Children (Coached)

    Supporting Anxious Children is an online intervention based on Cognitive Behavioral Therapy, built in conjunction with leading clinical and subject matter experts. The program provides psychoeducation, tools and activities to help parents support their children, delivered in a safe and confidential space.
    The program is accessible 24/7, allowing users to access the program at a time that suits them and from the comfort of their own home.

    • Parenting an Anxious Child
    • Parenting Positively
    • Changing Anxiety
    • Problem Solving
    • Changing Thoughts
    • Facing Fears
    • Creating a Plan
    • Going Forward
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    Supporting an Anxious Teen (Coached)

    Supporting An Anxious Teen is an online intervention based on Cognitive Behavioral Therapy, built in conjunction with leading clinical and subject matter experts. The program provides psychoeducation, tools and activities to help parents support their children, delivered in a safe and confidential space.
    The program is accessible 24/7, allowing users to access the program at a time that suits them and from the comfort of their own home.

    • Parenting An Anxious Teen
    • Parenting Positively
    • Changing Anxiety
    • Problem Solving
    • Changing Thoughts
    • Facing Fears
    • Creating a Plan
    • Going Forward