About
Languages
English, Vietnamese
Provider Specialty
Physician Assistant
Education
Allied Health Education
Western University of Health Sciences
2016
Locations & Affiliations
Locations
Affiliations
Insurance
Please consult your health care provider or health plan for the most accurate information about your health plan’s coverage of a particular health care service offered at a MemorialCare facility. Learn more about our Accepted Health Plans.
Patient Reviews
4.9 out of 5
(247 Ratings)
(247 Ratings)
Oct 14, 2026
Mary G.
Very thorough and caring. Not rushed and explained everything well
Oct 13, 2026
Tina S.
Oct 2, 2026
Darcie S.
Sep 24, 2026
Brittany B.
Sep 24, 2026
Diane M.
Professional appt.
Sep 23, 2026
Christopher S.
Great patient communication
Sep 22, 2026
Dan D.
Smart and personable!
Sep 22, 2026
Jill J.
Friendly and knowledgeable staff with little or no wait time. Very pleasing experience. Highly recommend
Sep 16, 2026
Joseph B.
Listened to me, explained clearly what I needed to do for care. Told me what to do if no improvement or things get worse.
Sep 16, 2026
Kevin P.
Sep 16, 2026
Bernadette M.
Sep 15, 2026
Gilbert P.
She understood my problem and had solutions.
Sep 15, 2026
Sara R.
Sep 15, 2026
Benjamin T.
Sep 11, 2026
Vicki O.
Very knowledgeable and friendly
Sep 11, 2026
Michele B.
Sep 11, 2026
Anonymous
Very knowledgeable and friendly.
Sep 10, 2026
Rosa A.
Sep 9, 2026
Cecilia R.
Aug 31, 2026
Aiden O.
Aug 31, 2026
Melissa B.
Aug 31, 2026
Sandra N.
Aug 27, 2026
Rose M.
Aug 27, 2026
Anthony H.
She was helpful, friendly, knowledgeable and patient and professional
Aug 24, 2026
Jeanne N.
Jul 6, 2026
Dayleen M.
She was pleasant, thorough and professional.
Jul 2, 2026
Celine S.
Dr. Tawnie Cao was very helpful and informative.
Jun 25, 2026
Nancy G.
Jun 22, 2026
Athena N.
Doctor Cao was present on time and they were so nice, Rx what I needed. Thank you
Jun 19, 2026
Alexander M.
We quickly identified the need for a specialized antibiotic, and within a couple of hours I had the drug needed to treat my infection.
Jun 10, 2026
Eric S.
Professional, answered my questions well, explained things well
Jun 8, 2026
Bernadette M.
She listens to my concerns and prescribed me proper medication
May 29, 2026
Elisa S.
She listened to me with genuine concern. She answered my questions in a language I could understand.
May 20, 2026
Lakshmi J.
She listened to all my questions, symptoms, and demonstrated empathy.
Apr 16, 2026
Guy S.
She was nice and helpful
Apr 16, 2026
Zyrun J.
Great job
Apr 15, 2026
Karen S.
Very professional, knowledgeable and friendly.
Apr 15, 2026
Katie K.
Easy to talk to
Apr 8, 2026
James T.
I enjoyed the time she spent helping me
Apr 6, 2026
Gabriella C.
Mar 30, 2026
Stephanie L.
Doctor was very nice and helpful with my health issues. She was very patient answering questions. Thank you so much for scheduled this virtual appointment so quickly.
Mar 27, 2026
Julie S.
Even though it was a virtual visit I didn't feel rushed. I felt like she listened to my symptoms and prescribed an antibiotic. She was very personable.
Mar 26, 2026
Janice C.
Mar 25, 2026
Teresa B.
Initial intake with Brisa was very professional. She helped intake symptoms prior to meeting Dr. Cao. Dr. Cao was very courteous and took her time listening to my concerns and symptoms. Excellent communication and professional.
Mar 25, 2026
Krystle E.
Dry nice, listened to all I had to say, came in the video in a timely manner. Made sure I understood and answered all my questions
Mar 25, 2026
Caryl B.
Tawnie was very professional, knowledgeable and pleasant. She took care of all my needs and explained everything in detail. She asked if I had any questions and answered every one completely. I would be very happy to have her in the future.
Mar 23, 2026
Cristy P.
Her and the assistant were super nice and helpful with all my medical needs
Mar 23, 2026
Nancy H.
She was very attentive and took care of my needs immediately.
Mar 23, 2026
Rheagan W.
Mar 18, 2026
Amparo L.
Good doctor
Mar 12, 2026
Duane M.
Tawnie was excellent. She knew just the right questions to ask. A very pleasant experience
Mar 12, 2026
Estela Q.
I sincerely appreciate the doctor help! Thank you
Mar 11, 2026
Jessica W.
Mar 11, 2026
Laurie M.
Mar 9, 2026
Lisa B.
She really listened to what I had to say and understood what I was saying
Mar 6, 2026
Rhonda D.
She really helped me figure out what was wrong and prescribe me the most appropriate medications I’ve been on it a few days now and it is already helping a lot.
Mar 5, 2026
Jennifer M.
Mar 4, 2026
Berdine R.
Mar 2, 2026
Christina P.
The employee who helped me on pre-registering for my appointment deserved a gold metal in patience! The employee who reviewed my meds and made sure everything was in order before the doctor came in was very professional. The PA was very knowledgeable and I feel like she got me going in the right direction.
Mar 1, 2026
Debra B.
On time, friendly, kind, and helpful
Feb 26, 2026
Nicole F.
Prompt, friendly, and very helpful
Feb 25, 2026
Yelois N.
Although we had technical issues she said on line to made sure she provided great service
Feb 23, 2026
Steven L.
Very professional and thorough
Feb 12, 2026
Jean Q.
She was very through and sweet
Feb 11, 2026
Michelle M.
Feb 10, 2026
Lucia V.
Very helpful
Feb 9, 2026
Phoenix N.
Feb 9, 2026
Mark W.
She listened very intently, explained why she going with the plan and what to expect.
Feb 5, 2026
Robert P.
On time, thorough, good listener, patient, knowledgeable!
Feb 5, 2026
Rodney W.
Easy to talk to and listen to my concerns.
Feb 5, 2026
Robert B.
Very patient and unhurried
Feb 5, 2026
Elonzeddaica J.
Dr was very pleasant and comfortable to converse with .
Feb 4, 2026
Kimberly U.
It was a great and informative visit. Offerings ideas to help me
Feb 4, 2026
Tammy K.
She listened to all of my symptoms and expressed sympathy with how I’m feeling.
Jan 30, 2026
John O.
Jan 29, 2026
Brian S.
Jan 28, 2026
Patricia T.
She was very kind, and listened to my concerns.
Jan 28, 2026
Kimberly K.
Firstly, this process was way and fast and on time. The software and links all worked and every text of information about when certain things would start and so forth was accurate. The practitioner was informed, fast, friendly and a good listener who trusted my own judgement regarding my symptoms. I am VERY happy!
Jan 22, 2026
Charla N.
She had reviewed my case prior to getting on the call and listened well. Very nice but still efficient.
Jan 21, 2026
Shilo M.
Jan 15, 2026
Noreen N.
Tawnie and her medical assistant were efficient, courteous and listened to my complaints .Tawnie got my prescription called to pharmacy quickly .
Jan 15, 2026
Suzanne S.
Cordial and professional.
Jan 15, 2026
Tetine A.
Friendly , professional, efficient! Thank you !!
Jan 13, 2026
Elliot S.
Very professional. Listened to me and called in prescription
Jan 12, 2026
Bing B.
Nice and professional. Highly recommend!
Dec 29, 2025
James T.
She was very caring and pleasant. I felt as if I could talk to her all day. It was an enjoyable experience
Dec 22, 2025
Antonio U.
Rapid respond to my request with knowledgeable staff.
Dec 22, 2025
James F.
Tawnie was a great listener and clearly explained my options to remedy my problem. Thank you!
Dec 22, 2025
Keith L.
Dec 17, 2025
Herlinda G.
It was my first time using the virtual visit option, and found it very useful and helpful.
Dec 8, 2025
Vanessa R.
Very knowledgeable & professional. Answered all my questions. Friendly & courteous.
Dec 8, 2025
Steven C.
Dec 4, 2025
Peter G.
Very polite, understanding and knowledgeable
Dec 4, 2025
Laurel D.
Dec 4, 2025
Jetta N.
Thank you for being there for me and being compassionate. My doctors office was closed today and I had a massive headache. I didn’t want to wait another day.
Dec 1, 2025
Aleida Z.
Listened to my concerns and great follow thru
Dec 1, 2025
Sheri M.
Fabulous!!!!!! Clear and reassuring….. I picked up my prescription the same day!!!!! Thank you SO much❤️❤️❣️❤️❣️❣️
Nov 24, 2025
Raymond E.
Nov 22, 2025
Karen O.
Dr. Cao ask relevant questions and listen carefully to my answers. She diagnosed the symptoms asked me to give a urine sample - prescribed the medication which eleviated the symptoms. Perfect in all ways = 5 stars
Nov 20, 2025
Joan J.
Thorough, kind empathic and professional. Thank you. It was such a relief not having to wait in line for hours in a contaminated waiting room!
Nov 17, 2025
Jennyfer D.
She was very helpful and knew exactly what I needed.
Nov 5, 2025
Ambar L.
It was so easy to connect. The Doctor was super nice and explained everything so clear for me to understand.
Oct 30, 2025
Vickie G.
Very tentative and listened to meThank you
Oct 20, 2025
Kelly H.
Friendly and she listened to me
Oct 15, 2025
Angela M.
Didn’t feel rushed. Answered my questions.
Oct 14, 2025
Alicia W.
Excellent communication and listening skills. Placed my Rx request immediately and I was able to pick them up in less than an hour. She even provided next steps if the prescription don’t resolve the sinus issue.
Oct 13, 2025
Valentene C.
Doctor heard my concerns and was very attentive and gave me instructions on what else to do give my child to feel better.
Oct 13, 2025
Carol C.
Very impressed with fast scheduling for an telehealth appt and professionalism of the doctor and knowledge.
Oct 8, 2025
Terry R.
I saw the PA Tawnie during a virtual visit. She came online right on time, asked me some questions and was able to diagnose my issue quickly. She then sent a prescription to my pharmacy. Total time was four minutes. So convenient!
Oct 6, 2025
Rhonda D.
She listened to all my history regarding the issue at hand. Then gave me information as to why her decision was to start with certain medications and gave me instructions on follow up. Very thorough and professional.
Sep 29, 2025
Edward L.
Timely and attentive.
Sep 25, 2025
Beckitt L.
Very quick and straightforward.
Sep 10, 2025
Raquel P.
The ease of the virtual visit.
Sep 9, 2025
Alice V.
Patiently listened and shared helpful details about medication options.
Sep 9, 2025
Deborah T.
It was very much like going to an office and seeing a doctor except feeling so horrible, you didn’t have to leave the house. She was so pleasant and explained everything and it was such a good idea to do it this way. Thank you.
Sep 4, 2025
Troy V.
Very caring, sincere ans compassionate care giver who gave be solid understandings of my conditions and steps to resolve.
Sep 4, 2025
Marlie S.
She was a attentive and she made sure My child was well taken care of
Aug 25, 2025
Eulalia S.
The what I like the most of the virtual Dr's appointment was that is convenient for me ; because saves time and was easy to connect with her .this was my first time having virtual dr.consultation
Aug 20, 2025
Jo W.
It was very easy and I could do it from home
Aug 19, 2025
Chad C.
She answered all of my wife’s and my questions.
Aug 18, 2025
Clementine W.
Felt listened to and reassured.
Aug 18, 2025
Elissa W.
I was treated professionally, and kindly, and she was absolutely amazing
Aug 14, 2025
Michael D.
Very personable and explains things well
Aug 13, 2025
Darlene T.
She fully explained the things and taught us what to expect with Paxlovid.
Aug 7, 2025
Cailey T.
It was very quick and easy, I didnt feel invalidated once which is very important for me especially for virtual appointments! she was very easy to speak to and accommodating.
Aug 1, 2025
Ernestina O.
She was very patient and kind. She took her time with my 83-year-old mother.
Jul 31, 2025
Nader J.
She was very informative and took the time to explain why she recommended each action prescribed.
Jul 24, 2025
Jeremy K.
Patient, thorough, good bedside manner, knowledgeable. Would highly recommend.
Jul 17, 2025
Stacey L.
Explained my diagnosis and how my diagnosis started. Suggested a few treatments and gave a detailed explanation how the treatments work. Listened attentively to my concerns. Great NP
Jul 16, 2025
Phong T.
Jul 16, 2025
Michelle M.
Jul 11, 2025
David G.
Knowledgeable. Professional. Efficient.
Jul 3, 2025
Joy M.
Wonderful and efficient.
Jun 30, 2025
Ramona E.
I didn’t have to wait till tom. The appointment started on time. Physician was friendly, listened, and had a solution. I was able to pick up my meds 30 min later and I’m stress free.
Jun 23, 2025
Marjorie M.
Profesional with good listening skills.
Jun 12, 2025
Linda V.
Efficient she heard what I had to say about my problems and I felt heard that’s a very significant thing and validated and that means a lot to me so thank you
Jun 12, 2025
Jennifer Z.
answering my questions and i had a lot haha thank you!
Jun 11, 2025
Marta A.
Very punctual and asked the right questions
Jun 3, 2025
Victor C.
She was very kind and seem very concerned and interested! Very nice person!
Jun 2, 2025
Lynn H.
Very nice and careful to recommend the right medication.
May 30, 2025
James M.
Provided exactly what I needed.
May 22, 2025
Heidi J.
She listened to my concerns. She explained what was happening and why she was prescribing the medications she was. She also gave me a time table of what I should do if I don’t start feeling better.
May 21, 2025
Daphne M.
Very patient and detailed.
May 1, 2025
Edwina B.
Super easy
May 1, 2025
Pamela F.
Very thorough and friendly and caring
May 1, 2025
An P.
Tawnie was awesome. She listened, she explained and educated. She was personable.
Apr 30, 2025
Janie L.
She was kind. Explained reasoning behind thought process /diagnosis
Apr 29, 2025
Doreen R.
Quick and easy and loved not infecting others through an in person visit. Convenient.
Apr 24, 2025
Carly G.
M.D. was very thorough and didn’t rush me! Very knowledgeable and kind!
Apr 24, 2025
Kenny D.
She took time to understand my illness and explain the solutions
Apr 16, 2025
Angelia W.
Dr Tawnie Cao was truly concerned about the problem I had and made me feel comfortable talking with her. Iwas satisfied with my virtual visit.
Apr 16, 2025
Tayler M.
quick and easy while still feeling like i mattered and was carefully thought about
Apr 16, 2025
Perlita M.
Tawnie listened to Mo concerns and was very clear with her explanations and directions
Apr 14, 2025
Sandra B.
Good listener, ask good questions, friendly
Apr 9, 2025
Traci M.
Very helpful and personable. Would definitely “visit” again.
Apr 7, 2025
Sheila H.
The PA and assistant were excellent and thorough
Apr 2, 2025
Randall J.
Very friendly and helpful. Explained my situation and was able to quickly help me.
Apr 2, 2025
Brenda R.
Mar 31, 2025
Amber A.
She communicated great, was kind and respectful, asked questions, listened to me, and provided me with the right antibiotic for my issue.
Mar 13, 2025
Gary K.
Mar 12, 2025
Stacy D.
Friendly, patient and informative.
Mar 12, 2025
Diana D.
Friendly and thorough
Mar 6, 2025
James C.
Ease of experience, saved me waiting a month to see my PCP. In fact if that was the case I’d have looked for a new Doctor. The virtual approach exceeded my expectations.
Mar 5, 2025
Dustin N.
Quickly to the point and informative of relevant information.
Mar 5, 2025
Xavier J.
Knowledgeable regarding providing options of medications and not resorting to antibiotics. Very thorough and explained the symptoms and things to look out for very clearly.
Mar 3, 2025
Laura G.
Professional and a good listener
Mar 3, 2025
Silvia B.
She was patient, helpful.
Mar 3, 2025
Lia B.
Feb 27, 2025
Amaris O.
Friendly, outgoing, and talkative. We really liked her.
Feb 27, 2025
Juliana G.
Feb 26, 2025
Jill B.
Listened well
Feb 24, 2025
Lashawn S.
Excellent service and very professional. She explained everything in detail.
Feb 24, 2025
Kelly H.
She took the time to all my questions
Feb 14, 2025
Louie G.
Very thorough/knowledgeable with explanation of my symptoms and their remedy process
Feb 12, 2025
Gregory H.
Efficient and timely.
Feb 10, 2025
Geneva C.
Feb 5, 2025
Stephanie R.
Feb 3, 2025
Ricardo M.
Being very sick, it was helpful to have a virtual visit where I did not have to physically see a doctor. Thank you
Feb 3, 2025
Nekoda E.
She was very clear in explaining possible scenarios to look out for.
Jan 31, 2025
Jaclyn O.
Amazing nice kind thorough
Jan 30, 2025
Tim H.
She answered my questions and addressed my issues with my cough.
Jan 30, 2025
Isaacia F.
Jan 29, 2025
Maria C.
Very attentive and professional.
Jan 29, 2025
Madeline C.
Thorough explanation, professional
Jan 27, 2025
Noah M.
Jan 27, 2025
Ashley A.
Jan 23, 2025
Philomena H.
Very quick and efficient visit.
Jan 22, 2025
William W.
Straight and to the point.
Jan 22, 2025
Louis S.
Jan 17, 2025
Dominique R.
Jan 17, 2025
Katherine M.
Jan 16, 2025
Rosanna Z.
Jan 15, 2025
Amanda W.
Efficient Very kind and helpful
Jan 15, 2025
Veronica G.
It was fast
Jan 9, 2025
Keith W.
Provider was awesome, listened to my inputs, provided education and great medical advice. Provided great options for treatment!
Jan 9, 2025
Michael O.
Kind, professional, and quick!
Jan 9, 2025
Maryann Y.
She was patient, knowledgeable, answered questions and gave actionable steps.
Jan 9, 2025
James G.
Jan 9, 2025
Nichol T.
She took her time and listened to me
Jan 8, 2025
Ingrid M.
Prompt Knowledgeable & caring
Jan 6, 2025
Kathleen B.
On time, knowledgable, gave good advice.
Jan 2, 2025
Oralia W.
Her explanation
Jan 2, 2025
Hipolito R.
Easy, fast.
Dec 30, 2024
Lisa C.
I feel like she listened to what I had to say, and expressed concern and tried to work with and manage my symptoms.
Dec 27, 2024
Eileen L.
She really listened to my health issue.
Dec 26, 2024
Diana J.
Dec 23, 2024
Carol T.
Addressed my concerns very directly and multiple options for solution
Dec 23, 2024
Lori C.
Her understanding of my symptoms of asthma. The care that came across as genuine and trustworthy. She was able to hear my concerns and prescribed the medication I needed. Very attentive.
Dec 23, 2024
Isabella R.
Dec 12, 2024
Jennifer G.
Dr. Cao was very attentive to my concerns about my health and the purpose of my visit. I appreciate her prompt responsiveness in getting me the care I needed at that moment. Thank you Dr. Cao!
Dec 7, 2024
Deborah F.
She was helpful and listened to my concerns.
Dec 7, 2024
Justin S.
She was very nice and a great listener
Dec 6, 2024
Trump L.
Feb 23, 2024
Katherine L.
She listened, was responsive, asked great questions and gave me the perfect cocktail of medication that made a huge difference in my recovery. She was excellent!
Feb 22, 2024
Zelma M.
She listens and shows concern
Feb 16, 2024
Ronald B.
She was amazing! She was able to diagnosis my illness quickly, prescribe what meds were needed to help, and saved a family vacation.
Feb 16, 2024
Heather Y.
Quick easy to relate to no nonsense visit
Dec 22, 2023
Nelson N.
Knowledgeable and attentive.
Oct 12, 2026
Victoria E.
Video urgent care is a terrific service. Worked well. Thank you
Sep 23, 2026
Alicia A.
Sep 11, 2026
Sawsan C.
Jun 10, 2026
Masumi U.
Apr 13, 2026
Lawrence L.
Mar 26, 2026
Jonathan V.
I appreciate Tawnie's insight and information regarding a solution. Tawnie was genuine and understanding, and provided a prescription quickly to relieve discomfort.
Feb 27, 2026
Evileni W.
Feb 9, 2026
Dalila H.
Tawnie was curteous and efficient. She explained my options and told me she would make a note for future reference
Dec 22, 2025
Eric J.
Sep 8, 2025
Marilyn P.
Was timely and Dr understood my concerns
Aug 28, 2025
Patricia G.
As a first time user of a virtual visit I have to say it was a very good experience. Very professional staffing!
May 27, 2025
Wendy M.
Feb 26, 2025
David N.
I was able to get medical advice quickly for a non-emergency, but important matter.
Feb 24, 2025
Tania V.
She was professional and she was easy to understand.
Feb 19, 2025
Barbara D.
Very professional and listened to me and my symptoms. Great experience
Feb 19, 2025
Elias B.
On time and asked good questions and really communicated her diagnosis well
Feb 12, 2025
Katie S.
Jan 23, 2025
Claire P.
Jan 8, 2025
Eduardo P.
She was very efficient.
Dec 17, 2024
Glenn H.
Succinct to the point yet friendly. Checked all the boxes before making a diagnosis. Provided proper care
Oct 14, 2026
Debra B.
Couldn’t get what I wanted I understand why but it is frustrating.
Sep 9, 2026
Arline K.
She overlooked that I have CKD. (She’s not the first.). Otherwise, she was fine. I really prefer an MD, however. I see that often the televisit person is NOT. Don’t like that.
Jan 21, 2026
Alexia S.
Sep 4, 2025
Jesi H.
Dec 30, 2024
Diana M.
Kind, efficient
Oct 15, 2026
Maureen C.
Feb 19, 2025
Donald R.
I'm sorry i don't recomend doctors to anyone.
Mar 5, 2025
Suzanne S.
I understand that because I am pregnant, Tawnie was cautious to suggest any over the counter meds without a physical examination. However, i was referred to the virtual urgent care appointment from the OB and nurse hotline and after asking if there was anything I could do to help my discomfort, i was advised not to use or do anything at all without going into Urgent Care in person. I felt unheard and dismissed. Could she have at least advised what I should or should not be doing in the meantime before I could see someone? I am upset to have paid my co-pay with no answers or advice other than to see somebody else for my issues.
Jun 2, 2025
Angela A.
No Comment
Source: Reviews are aggregated from third-party review sites such as Facebook, Google, HealthGrades, RepuGen, Vitals, WebMD, and Yelp.