About
Languages
English
Provider Specialty
Family Medicine, Primary Care
Education
Medical School
University of North Texas Health Science Center
1997
Internship Program - Family Medicine
John Peter Smith Hospital
1998
Residency Program - Family Medicine
John Peter Smith Hospital
2000
Insurance
Please consult your health care provider or health plan for the most accurate information about your health plan’s coverage of a particular health care service offered at a MemorialCare facility. Learn more about our Accepted Health Plans.
Patient Reviews
4.9 out of 5
(500 Ratings)
(500 Ratings)
Jun 7, 2026
Irma M.
Caring, took time to listen to me , answered questions thoroughly, explained what I wasn't clear on and took action. I was relieved afterwards.
Jun 7, 2026
Anonymous
Caring, took time to listen to me , answered questions thoroughly, explained what I wasn't clear on and took action. I was relieved afterwards.
Jun 3, 2026
Taylor M.
He was efficient and listened to what I had to say. He was knowledgeable and had a good bedside manner.
Jun 2, 2026
Michael S.
Dr. Hanser listened attentively, was very careful and thorough in his treatment, and was very personable. We are grateful for his help.
Jun 2, 2026
Andrew L.
Very attentive to me during my visit
May 31, 2026
Hazel Y.
He listened and had a calm demeanor. He didn’t make us feel rushed.
May 27, 2026
Wendy E.
Thorough and compassionate
May 21, 2026
Bonnie A.
Dr. Hanser was knowledgeable and professional. He asked me questions and listened to my answers. He developed a plan of treatment for me.
May 14, 2026
Eliza L.
May 12, 2026
Baltazar G.
May 7, 2026
Jerri M.
May 7, 2026
Paige K.
May 6, 2026
Christine R.
He is knowledgeable and is great with young patients.
Apr 29, 2026
Sandra A.
Apr 29, 2026
Jonathan P.
Apr 26, 2026
Heather H.
Apr 23, 2026
Chim K.
Very good bedside manner, very knowledgeable and compassionate
Apr 22, 2026
Sandra D.
He was compassionate and understanding. Felt heard and respected.
Apr 22, 2026
Emily B.
Great communication and timely follow-up.
Apr 14, 2026
Mila M.
Apr 2, 2026
Laura H.
Very friendly and explains everything
Apr 1, 2026
Aleck V.
Apr 1, 2026
Sarah N.
Excellent experience start to finish
Apr 1, 2026
Victor M.
Apr 1, 2026
Ely G.
Dr Hanser listens and empathetic, professional and thorough with exam
Apr 1, 2026
Sarah L.
He was a great listener and understood what I can to the urgent care.
Mar 25, 2026
Kyle H.
Mar 25, 2026
Jeffrey M.
Great professional, yet easy, presence. Very knowledgeable, and listened to my medical issues, also having read my file first. Spot-on in his explanation of the procedure and approach we should take. Excellent, direct visit.
Mar 25, 2026
Linda C.
He was calming, explained the choice of treatment and worked with the nurses in a friendly collaborative way. He was TERRIFIC , and after a long day...I was the last patient and there was no sense of impatience!
Mar 24, 2026
Victor S.
Prompt , attentive and knowledgeable!
Mar 18, 2026
Robert G.
Very professional and engaging
Mar 18, 2026
Amber W.
He just explained everything and made me feel really comfortable
Mar 11, 2026
Emma R.
Mar 11, 2026
Jacqueline G.
Mar 10, 2026
Dianne G.
Professional, thorough and friendly.
Mar 2, 2026
Candace K.
Feb 28, 2026
Mary M.
He listen to me and he explained everything so I completely understood what was happening to me. Very calming and assuring!
Feb 26, 2026
Jode H.
Dr was sincerely apologetic about the length of time before he was able to see me. I appreciated that and he was very compassionate with a good sense of humor as well. It’s never fun to visit urgent care, but he made the visit tolerable.
Feb 25, 2026
Henry A.
Highly likely, very understanding and relatable
Feb 25, 2026
Kaitlyn F.
Feb 20, 2026
Jose R.
Very professional
Feb 19, 2026
Irene D.
Feb 19, 2026
Delia N.
Feb 18, 2026
Mary C.
Feb 18, 2026
Natalie B.
Feb 18, 2026
Leticia T.
Dr Hanser, DO is a great doctor. He is a great listener and ask lots of questions. I know they are busy in Urgent care but always makes time to listen.
Feb 17, 2026
Holly K.
Feb 17, 2026
Anthony C.
Feb 13, 2026
Katalleya F.
Dr Robert was amazing when I took my daughter recently for a flu. His patience and care for my daughter’s well being was shown in his practice. Very kind and respectful. As a parent, you expect a doctor to go above and beyond to check all of your child’s symptoms which was provided. Thank you!
Feb 12, 2026
Anonymous
Dr. Hanser was very thorough with the examination. He has a pleasant demeanor and quickly put me at ease. Highly recommend him. Thank you!
Feb 11, 2026
Jane S.
Dr. Hanser was very thorough with the examination. He has a pleasant demeanor and quickly put me at ease. The one thing I would like to mention to protect Dr. Hanser is to ensure that someone is in the room with him when he is with a female patient. While I had no issues, other female patients might. Just my two cents. Thank you!
Feb 6, 2026
Cynthia J.
He listened, spoke clearly with explanation, thanked me for waiting
Feb 5, 2026
Lucia S.
Made me feel very comfortable , very kind
Feb 5, 2026
Harges P.
Dr. Hanser was very thorough.
Feb 4, 2026
German C.
Very knowledgeable and professional
Feb 4, 2026
Wynn S.
Dr Hanser was professional, courteous, thorough and knowledgeable in his examination, analysis and consideration of all possible avenues of treatment. Thank you Dr. Hanser for your expertise and counsel in adressing my condition.
Jan 29, 2026
Paul B.
Jan 27, 2026
Martin O.
Jan 22, 2026
Annemarie S.
After a long wait, the doctor himself was efficient and thorough in treating me. I would come back again, despite the wait. It would be great if you could wait in your car and get a text, rather than wait with all the sick people.
Jan 7, 2026
Jayden L.
Jan 6, 2026
Wendoline F.
Jan 6, 2026
Phillip B.
Dec 17, 2025
Janice R.
He checked all symptoms reported. Gave options of treatment.
Dec 11, 2025
Donna S.
Helpful and super nice and patient
Dec 11, 2025
Ana R.
Dec 9, 2025
Alfredo G.
Very professional and knowledgeable
Dec 5, 2025
Jesus R.
Dr Hanser was king and thorough.
Dec 4, 2025
Douglas D.
Knowledgable, informative, inspires confidence.
Dec 4, 2025
Linda M.
Dec 4, 2025
William G.
MD is a mensch; sharp as a tack; great bedside manner, attitude and humor
Dec 3, 2025
Preston V.
Very efficient, knowledgeable, patient and courteous. I recommend
Dec 3, 2025
Annie L.
Great bedside manner
Dec 3, 2025
Gina H.
Dr. Hanser was very attentive and caring, he sat down and gave me a visual of my poop ( this is very funny), to me, this is a great patient care to explaining the fact what causing the stomachache on this instance. I appreciated his expertise even I was wondering those procedures he ordered at 1st. Hard to find good doctor really explaining things about the complications of the body, especially in urgent care when so many patients came in with a sad face and sought for help. It took a lot of patience and calm mind to resolve diverse problems. Thank you, Dr. Hanser.
Nov 20, 2025
Nidya C.
He explained and answered my question. I left satisfied with his recommendations and procedures..
Nov 18, 2025
Shirley H.
He looked at my prior visit record. I felt he was extra thorough.
Nov 18, 2025
Jose G.
Nov 18, 2025
Dana W.
Very Knowledgeable, professional and friendly!
Oct 31, 2025
Renee M.
Oct 27, 2025
Arthur J.
Good service
Oct 23, 2025
Jaden L.
great
Oct 22, 2025
Magda O.
He was very pleasant, thanked me for waiting. And my wait time wasn’t long, but I appreciated the thought. He was thorough answering. Y questions and explaining interns for me to understand. A few weeks before my urgent care trip I took my son, and he was the doctor who helped him. He made our urgent care experience smooth. Thank you!
Oct 8, 2025
David M.
Processed quickly.Personable and explained all clearly.
Oct 5, 2025
Kathleen M.
He had time to talk with me and listen. He DIDNT LOOK AT HIS WATCH! He was kind. I am hurting mentally and he asked questions and gave me comfort. This is so rare!I felt like I was going to be ok after I saw him. He was a wonderful man. I wish he was my doctor.
Sep 22, 2025
Samuel R.
Wonderful Doctor, awesome nurse, and staff
Sep 17, 2025
Diana A.
Dr Hanser was perfect. I was surprised my Arthritis was so bad. His treatment has been very helpful.
Sep 13, 2025
Volkan G.
I waited to long, although people were nice. Next time, I will ask for appointment.
Sep 10, 2025
Alexis W.
Robert needs a raise
Sep 3, 2025
Monica V.
Aug 28, 2025
Cynthia V.
He was respectful, knowledgeable, efficient.
Aug 27, 2025
Nixon H.
Dr. Hanser is a great Dr. at the urgent care. I would love to see him every time I take my kids to urgent care. Thank you so much.
Aug 18, 2025
David C.
Explained issues and conditions well.
Aug 18, 2025
Janice F.
Nice to we back again Members
Aug 13, 2025
Tiffany S.
Professional and warm patient manner
Aug 13, 2025
James W.
Very and profressional and thorough
Aug 12, 2025
Manuel P.
Excellent
Aug 7, 2025
Nancy L.
Care
Aug 6, 2025
Leslie R.
I appreciated his expertise and kind manner.
Jul 15, 2025
Efren H.
Great experience
Jul 8, 2025
Susan R.
Clear explanations and recommendations
Jul 2, 2025
Tinei T.
Everything
Jun 26, 2025
Nancy L.
Excellent manner and clear
Jun 26, 2025
Robin C.
I had a lot to say and he listened and asked questions. He told me what and isn’t going on and gave me recommendations that I’ve followed through and have greatly helped. Dr. Hanser is friendly and professional.
Jun 26, 2025
Maria F.
Kindness. Patience thank you
Jun 25, 2025
Marilee C.
Professional, kind, knowledgeable and easy to talk to.
Jun 4, 2025
Alexa T.
Thank you to the urgent care team! You were quick, efficient, and attentive to my needs.
Jun 4, 2025
Bodil W.
Dr. Hanser was amazing! He was through and helped explain everything in detail. He had wonderful bedside manner. Great experience.
May 29, 2025
Bernadette M.
Doctor is very nice and takes care of what I need
May 20, 2025
Daniel Z.
The doctor was professional, and communicated well. Waiting almost three hours to see him is unacceptable.
May 20, 2025
Jessica S.
Great bedside manner, asked questions, made me feel great by being concerned.
May 15, 2025
Glenda B.
The Doctor that I saw was very professional he answered all of my questions and showed me what was going on with me by the X-Rays that he ordered I truly appreciate him and If I need to come back I do hope that I can see him again. Thanks to him
May 15, 2025
David C.
He clearly explained process of treatment. I felt like he was present with me.
May 15, 2025
David M.
Knowledgeable tells it like it is
May 15, 2025
Russel C.
He answered all my questions and recommended me to see an specialist after checking me and some tests, another dr on a different location didn’t!
May 14, 2025
Kelly S.
He listened and had great bedside manner.
May 14, 2025
Susan C.
Great listener, cared that I was in pain not like other providers who have rejected to address me suffering. Also the service was quick and efficient wish he was always there
May 8, 2025
Cheryl E.
Excellent I would refer them to anyone. Excellent care no long weight and you feel much better when you leave.
May 7, 2025
Gardenia D.
Very professional, and is a knowledgeable physician who understands, and explains the issue to your level of understanding.
May 6, 2025
Barrisford B.
He was very knowledgeable and compassionate about the way I was feeling
May 5, 2025
Erin O.
He provided medical equipments that my daughter need for her sprain foot, explained about the xray result.
May 1, 2025
Teresa S.
He listened and provided good information.
May 1, 2025
Angela C.
Apr 28, 2025
Jeanne W.
Seemed extremely knowledgeable. Very likable.
Apr 27, 2025
Judith B.
Dr was very kind, thorough and explained everything
Apr 23, 2025
Audrey A.
He is very nice good experience
Apr 23, 2025
Auksapea P.
Listened to my concerns and answered all my questions
Apr 23, 2025
Gary W.
All good.
Apr 23, 2025
Daniel D.
I appreciate that he went above and beyond to make sure my son got medicine he needed even though my son wasn’t originally scheduled as a patient. He had a chart made for him and got him the prescription he needed.
Apr 17, 2025
Christine B.
Fantastic doctor & nurse & front desk care. This has always been my experience.
Apr 17, 2025
Christina K.
Amazing bedside manner! So kind, would definitely recommend Dr. Hanser to anyone.
Apr 2, 2025
John J.
He listened to my issues and explained things in terms I could understand.
Apr 2, 2025
Carolyn Y.
Mar 28, 2025
Kathy D.
Dr. Hanser had a friendly demeanor and great bedside manner. He was thorough with my exam and he explained everything with clarity. My experience with Dr. Hanser was very good.
Mar 28, 2025
Anonymous
Dr. Hanser was extremely thorough in every aspect of my appointment including my history, potential diagnosis, and possible treatments after lab work is completed. He was generous with his time and knowledge.
Mar 27, 2025
Jeffrey J.
Dr. Hanser was extremely thorough in every aspect of my appointment including my history, potential diagnosis, and possible treatments after lab work is completed. He was generous with his time and knowledge.
Mar 27, 2025
Daryl S.
Very prompt and got right down to business. Explained what he was doing and why and informed me of everything as he went along. Very personable and helpful. Couldn’t ask for better! I’ll remember him if I ever need medical services whenever I come out to Long Beach. Thank you.
Mar 25, 2025
Veronica A.
Mar 19, 2025
Judith S.
Easy explanations of conditions Pleasant personality Thorough examination
Mar 19, 2025
Christy M.
The doctor had very good bedside manner. He was very thorough with me and the staff were very professional.
Mar 13, 2025
Daphne M.
Very thorough and sweet
Mar 5, 2025
John M.
Professionalism and courteous
Mar 5, 2025
Sonja B.
Informative, caring, thorough. Not rushed. I felt heard and cared for
Mar 5, 2025
Pamela S.
Feb 27, 2025
Lucy H.
I had a great experience with Dr. Hanser. He was very attentive, took the time to explain everything in detail, and was incredibly patient. I truly appreciated his professionalism and care. Highly recommend!
Feb 27, 2025
Linda V.
He was thoughtful, caring, thorough, and calm. That’s the best way to communicate with patients. I felt well cared for.
Feb 27, 2025
Maya S.
Dr. Hanser was very gentle and kind. He explained; what prescription would be given. Usage of the medication. Dr. Hanser he’s very knowledgeable about what he does.
Feb 27, 2025
Donte H.
The gentle hands and care
Feb 27, 2025
Fredy L.
Very professional
Feb 27, 2025
Myra S.
He asked questions about my condition, when they started, how i experienced the pain. Sent me to X-ray, explained them to me. Diagnosed the problem & sent Rx to pharmacy. He’s thorough and efficient.
Feb 26, 2025
Mila R.
Excellent
Feb 25, 2025
Nancy K.
Very thorough and very polite.
Feb 25, 2025
Elvia G.
Feb 20, 2025
Carol B.
Talk to me and explaining my problem . Answered all my questions
Feb 20, 2025
Lauren F.
Very nice, helpful.
Feb 19, 2025
Dale M.
Very professional and through.
Feb 19, 2025
Martha B.
Thorough, knowledgeable, thoughtful
Feb 18, 2025
Frances L.
He was kind, considerate, knowledgeable and made me feel comfortable the whole time I was in there. He asked all the questions and dug deeper than the surface.
Feb 18, 2025
Ramon G.
Feb 13, 2025
Gary G.
He checked exam notes from previous exams, including an ER out of state; He listened intently to my problem to everything I said, asked questions, did a physical exam, provided an initial diagnosis, ordered X-rays, which confirmed initial diagnosis. Very professional and easy to talk witth.
Feb 13, 2025
Eusebio G.
Feb 9, 2025
Mary H.
Dr.Hanser explained everything well and was professional.
Feb 7, 2025
Jorge G.
Robert knew exactly what he was talking about. I got surgery done right away.
Feb 7, 2025
Jeffrey M.
The Doctor's personality, professionalism, knowledge and ability to listen to my medical issue were spot-on, and he remedied my pain immediately. He was terrific, and I'm a big fan, as you can tell!
Feb 7, 2025
Natalie T.
Feb 5, 2025
Janet V.
Had a lot of anxiety when I saw the doctor. He assured me that I would be fine. Anxiety went away.
Jan 30, 2025
Deloise A.
He was polite and very nice! He explained everything to me and the medications he prescribed worked! So thankful and I truly appreciate him so much!! Thanks Doc! 😃
Jan 30, 2025
Elijah W.
Jan 17, 2025
Ellie W.
Quick and concise and felt heard
Jan 15, 2025
Yolanda Z.
On-time appt, Dr was a good listener and thorough in examining my aches.
Jan 8, 2025
Brian C.
He was very efficient and clear in his communication.
Jan 8, 2025
Rodney T.
Jan 7, 2025
Linda G.
Dec 19, 2024
Amanda U.
Everyone was working hard and tried to be quick
Dec 18, 2024
Stacey B.
He was very kind. I didn't feel rushed at all. Hey was very thorough.
Dec 18, 2024
Rory C.
Dec 17, 2024
Jean B.
I was seen very quickly. Everyone was polite and efficient.
Dec 13, 2024
Robert H.
Dec 12, 2024
Anacani R.
Dr hanser was amazing. He knew my problem eight away and was very helpful.
Dec 11, 2024
Suzanne R.
Listened to my problem and ran tests needed to clear my mind
Dec 10, 2024
Susana F.
He listened to my health concerns and had good bedside manners
Nov 19, 2024
Jacqueline T.
Nov 19, 2024
Ashley M.
Nov 7, 2024
Rosalba J.
Nov 7, 2024
Ashley P.
Nov 5, 2024
Dorothy M.
Oct 26, 2024
Carla S.
Oct 13, 2024
Anonymous
Excellent Doctor!!!
Oct 3, 2024
Somyod T.
Sep 24, 2024
Marla H.
Sep 21, 2024
Kelsea M.
Sep 20, 2024
Mary F.
Sep 20, 2024
Andrew C.
Sep 15, 2024
Sherri H.
Sep 15, 2024
Aniyah V.
Sep 11, 2024
Angelica B.
Sep 3, 2024
Bertha M.
The Dr was very nice and alert..very good dr
Aug 28, 2024
Araceli O.
Knowledgeable, and quick
Aug 28, 2024
Susan C.
Everything
Aug 28, 2024
Cristina H.
Aug 24, 2024
Kerry M.
Aug 20, 2024
Regina W.
Jul 3, 2024
Grace F.
Jul 3, 2024
Alani H.
Jul 3, 2024
Jessica E.
Jul 2, 2024
Yesenia V.
Jul 2, 2024
Glen M.
Jun 29, 2024
Maria D.
Easy to talk to about my visit
Jun 29, 2024
Saul M.
Amabalidad y profesionalismo atendio todas mis dudas
Jun 26, 2024
Diana B.
Jun 17, 2024
Anonymous
Dr. Hanser seems kind and gentle. He listened to and thought about what I said about my condition
Jun 14, 2024
Kathryn S.
Dr was great
Jun 13, 2024
Ronnie B.
Jun 12, 2024
Yahaira R.
Jun 11, 2024
Jesse A.
Great
Jun 11, 2024
Kent D.
Very personable and clear in advisement and assessment
Jun 5, 2024
Jeanne W.
Jun 3, 2024
Lucina M.
Gentle and I felt heard.
May 18, 2024
Mary G.
Dr Hanser listens. Educates.
May 14, 2024
Vivian P.
He is a good listener and cares for his patients.
May 14, 2024
Denise A.
May 14, 2024
Claudia W.
The building was nice and clean. Everyone was courteous, and they took me in to see the Dr. fairly quickly!
May 13, 2024
Miguel B.
Very friendly and knowledgeable.
May 12, 2024
Kathleen B.
Dr. Hanser was attentive and a good listener. I trust his care.
May 8, 2024
Gloria M.
May 8, 2024
April M.
Dr Robert Hanser truly listened to my concerns & set up a plan for healing.
May 8, 2024
Angela W.
May 8, 2024
Linda D.
Very knowledgeable and efficient
May 8, 2024
Joyce G.
Knowledgeable, kind
May 7, 2024
Francis L.
Dr. Hanger was very courteous and spent the time I needed to understand my medical condition. I learned some new things and Dr. Hanger made sure I understood my conditions and explained the next steps. Great bedside manners.
May 7, 2024
Ginger W.
I know you have a very busy office with being an urgent care facility, but the doctor slowed down, answered all my questions, and gave me excellent care and advice.
May 6, 2024
Robin J.
Dr was thorough and spent time with me explaining what was happening
May 4, 2024
Wendy H.
He was kind and professional.
May 4, 2024
Somyod T.
That's good to include my request and good recommendation for the way to do.
May 4, 2024
Ken S.
May 2, 2024
Scott D.
Calm and thorough, reassuring
May 2, 2024
Andres B.
Knowledgeable, straight to the point, friendly. Dr was able to quickly identify my sickness and prescribe me medicine to hopefully cure. Showed me the door on the way out and said he hopes I feel better. Appreciate it.
May 1, 2024
Maxwell P.
Apr 30, 2024
Timothy L.
The Doctor was thorough in checking out my condition. He also took time to answer all my questions.
Apr 30, 2024
Natalie B.
He was very efficient! Did an xray and gave me info! Had an appt and whole xray and feedback in a timely manor. Very nice! Understanding of what I was experiencing!
Apr 30, 2024
Debra F.
Listened to me and was detailed with explanations of meds and after care.
Apr 30, 2024
David N.
Doctor explained issues, gave options for treatment and answered questions. Nurse was very helpful.
Apr 29, 2024
Xochitl V.
Excellent doctor
Apr 29, 2024
Madison N.
Apr 27, 2024
Karen O.
Very efficient & effective treatment of my symptoms
Apr 26, 2024
Evangeline D.
He is a good Dr cause he explain everything to me especially when I ask question .
Apr 26, 2024
Karen P.
He was direct, friendly, efficient, confident and easy to relate to! Just the experience I hoped to receive!
Apr 26, 2024
Barbara M.
Very competent and kind.
Apr 24, 2024
Cynthia C.
Dr.Hanser was extremely helpful and prescribed exactly what I needed! Helistened and acted.
Apr 24, 2024
Yessica B.
Apr 23, 2024
Nina G.
Dr Hansen makes me feel comfortable and takes the time to listen and address my medical needs. He is very caring!
Apr 23, 2024
Kimberly H.
My Physician was so kind and answered all of my questions in humble manner. Just good vibes all the way around.
Apr 23, 2024
William V.
Apr 22, 2024
Irasema S.
I appreciate his professionalism, active listening and his attention to my symptoms. I felt heard and understood.
Apr 22, 2024
Neiko S.
The Dr was very nice and professional.
Apr 22, 2024
Julie S.
He was very courteous, thorough and kind
Apr 22, 2024
Maria A.
Dr Hansor was thorough with assessment & exam and did not appear rushed yet was able to render treatment for my neck/muscle tenderness & limited ROM in a very timely manner.
Apr 20, 2024
Rocio R.
He was thorough with his examination and took time to answer any questions I had about my treatment plan.
Apr 19, 2024
Aaron C.
Everything.
Apr 19, 2024
Barbara M.
Apr 17, 2024
Charles C.
He listened to me and provided a solution by prescribing the the most effective medications.
Apr 17, 2024
Mahshid S.
He was listen to me and ask me a lot of questions how do I feel and exam me very carefully. I appreciate the gentle Dr. and good manner.
Apr 17, 2024
Carol B.
There were a lot of patients at Urgent care, by the nurses & Doctor were very helpful and caring. 👍
Apr 15, 2024
Janet J.
Good diagnostician
Apr 15, 2024
Kelly F.
The doctor was very nice and personable. Even funny. He was also professional. And he seemed caring
Apr 15, 2024
Malcolm O.
He listened to my concerns and provided treatment options. He was very good to work with.
Apr 15, 2024
Vivian M.
He listened. Apologized for long wait.
Apr 14, 2024
Joseph B.
Empathetic and thorough
Apr 14, 2024
Andrew V.
Everybody was very professional and friendly. I also appreciated the honest assessments of how long it would take.
Apr 13, 2024
Adrian M.
The doctor who saw me today was very informative when it came to what I was worried about, he definitely calmed down my anxiety I had for days before this visit, I would make him my primary care physician if I could.
Apr 13, 2024
Mary P.
Dr. Hanger was very professional and showed genuine concern. He gave his opinion and suggestions while also hearing my concerns.
Apr 13, 2024
Marisela R.
The entire staff from check in thru Dr. visit was quick and efficient. All of the staff, were kind and sensitive. It made it easier to deal with an uncomfortable urgent medical concern.
Apr 13, 2024
Anne S.
He was kind, thorough, professional, and a good man.
Apr 12, 2024
Loretta C.
Professional patience, he listens and come up with solutions
Apr 12, 2024
Nikolas K.
Not the greatest I had appointment at 2 pm I came in early just so I can be seen at my appointment time I wasn’t seen until 3:30
Apr 11, 2024
Christopher S.
Very personable, great bedside manner. Explained things in terms I could understand. Listened to me and understood my issues.
Apr 11, 2024
Laura N.
I had a really nice experience the whole way through - from a smooth check in, to a really pleasant interaction with the medical assistant. The doctor was also kind and thorough. I appreciated the time he spent with me. And best of all, it’s only been 16 hours since my appointment, and I already feel much much better.
Apr 11, 2024
Jeffrey T.
Great provider
Apr 10, 2024
Stephan W.
Apr 10, 2024
Aliyah V.
Always have a pleasant visit at this facility. The staff, nurses, and doctors are all so caring and attentive.
Apr 9, 2024
Jeremy M.
They took us in fast since we made a reservation time .
Apr 8, 2024
Michael M.
Friendly and thorough during his initial examination and follow up after the treatment.
Apr 8, 2024
Susana M.
Apr 8, 2024
Jennifer S.
Very professional and apologetic for the long wait! Sincere bedside manner and very open and welcoming to me.
Mar 28, 2024
Karen C.
Mar 28, 2024
Patricia E.
He listened and provided me the care i needed. I've recommended this urgent care many times and was recommended to me as well.
Mar 27, 2024
Debra G.
Kind, listened & explained.
Mar 26, 2024
Nicholas K.
Informative. Very experienced and calm Urgent Care Dr. Totally made my teen feel at ease.
Mar 26, 2024
William R.
Dr. Hanser has excellent "Bed side" manner. He has an aire of competence and has a calming effect.
Mar 26, 2024
Rexa S.
He listened to what I had to say and checked my daughter very well answered all my questions
Mar 26, 2024
Teresa N.
He was very kind also thorough in explaining what to expect from the medications he prescribed and how to take them.
Mar 25, 2024
Patricia M.
I liked that he listened to my concerns and was very supportive. He was very good doctor I liked him very much
Mar 24, 2024
Andrew T.
Doctor was very thorough in his examination. Staff were friendly and helpful. Minimal wait time.
Mar 22, 2024
Sherlon H.
Mar 22, 2024
Maegan K.
Dr. H was thorough, straight forward, and kind.
Mar 20, 2024
Vivian M.
Easy to talk to. Listened to my concerns. Professional and knowlegeable.
Mar 20, 2024
Linda W.
He was very thorough and didn’t waste time!
Mar 19, 2024
Alexzander D.
Mar 19, 2024
Patricia E.
He explained what he thought was going on.
Mar 18, 2024
Andrew C.
He was very attentive, and I felt that he was interested in finding out the cause of my issue. He was very helpful and I felt that he genuinely cared about my wellbeing.
Mar 18, 2024
Tyler F.
Mar 15, 2024
Jessica W.
He listened to me and explained everything well. I also appreciate that he ordered tests to figure what’s potentially wrong. Put my mind at ease. Thank you.
Mar 14, 2024
Christian L.
The doctor was very nice, professional, and really took the time to examine my son. I did not feel rushed and he answered all of my questions.
Mar 14, 2024
Finnigan D.
Dr. Hansen was thorough and honest.
Mar 12, 2024
Leroy B.
Dr Hansen was cordial and listened carefully to my symptoms.
Mar 8, 2024
Brian S.
Mar 8, 2024
Melanie K.
He is patient and honest. He listened to my concerns and took steps to help.
Mar 7, 2024
Michael C.
Mar 6, 2024
Julie Z.
Mar 5, 2024
Mikah D.
He is very pleasant and friendly. Great with kids.
Mar 4, 2024
Ana M.
Mar 4, 2024
John B.
Mar 2, 2024
Domingo D.
1. Listened to concerns2. Thorough examination3. Calm and gentle demeanor with crying patient.
Mar 1, 2024
Paula S.
Feb 28, 2024
Gorgonio M.
He quickly diagnosed my sickness and have great bedside manners. Thank you Dr!
Feb 27, 2024
Trevor J.
Feb 26, 2024
Barbara C.
Everyone was professional, helpful, and courteous.
Feb 25, 2024
Susan H.
Dr. H was very thorough, clesr & kind
Feb 23, 2024
Carol B.
He was a great listener and was really validating.
Feb 21, 2024
Ellyse L.
The doctor genuinely seemed to care about finding a solution to my ongoing issues. He was kind and fast.
Feb 20, 2024
Shree W.
He was attentive, kind, and patient.
Feb 20, 2024
Barbara C.
He is gentle and cares about your needs
Feb 20, 2024
Adrian S.
Great and thorough. Pleasant and kind Dr.
Feb 18, 2024
Justin A.
Personable, timely, and succinct service.
Feb 18, 2024
Autumn H.
Everyone was very attentive and caring. Walked you to each area ans remembered your name. Outstanding
Feb 17, 2024
Amy H.
Dr explained what was going on with me.
Feb 17, 2024
Ofelia L.
He listened and I felt he cared to give me proper guidance.
Feb 17, 2024
Noel M.
Loved him. He spent time with me and patiently answered all of my questions and concerns. He treated me well and gave me the best medicine for my medical issue.
Feb 16, 2024
Tamara S.
Yes, he was professional and thorough.
Feb 13, 2024
Carlean L.
Compassionate, thorough, did not rush, seemed interested in my well being.
Feb 12, 2024
Mary M.
He was thorough and listened to me and the issues I was having.
Feb 12, 2024
Angela P.
He's a very good doctor that takes his time and listens to you and what you're feeling. He's also very caring and understanding.
Feb 12, 2024
Maria P.
Feb 9, 2024
Zenaida Q.
He’s in details and very nice to talk to
Feb 9, 2024
Leticia G.
Feb 8, 2024
Donna S.
Reassured me and let me know my issue was normal and not as serious as I thought.
Feb 7, 2024
Cristina C.
Feb 7, 2024
Ruth R.
He was crystal clear about what I had.He really was interested in me understanding how to use the meds
Feb 6, 2024
Martin M.
Prompt assessment.
Feb 6, 2024
Alberto G.
Feb 5, 2024
Danielle N.
This doctor was so kind, and caring. He had a good bedside manner which I don’t experience often at urgent cares. I wish he could be my primary doctor. He just seemed to really care about my symptoms and did not keep me waiting long at all.
Feb 5, 2024
Teresa L.
In and out excellent care
Feb 2, 2024
Mateo M.
Dr Hansen was friendly, approachable, professional and had a gentle side to him. Working in the medical field myself, I really appreciated all of his efforts and qualities.Dr. Hansen represents the Memorial care system well❤️.
Feb 2, 2024
Luis B.
Hi is a great doctor who can help you and he listens very well
Feb 1, 2024
Blanca S.
He listened to what I had to say and was informative as the visit progresses
Jan 31, 2024
Daniel D.
I received excellent care and professionalism from all the staff during my visit. Dr Hanser was thorough and explained everything as we went.
Jan 31, 2024
Arianna H.
I was attended with care and rather quickly in my opinion. Thank you for the great service.
Jan 31, 2024
Robert V.
Very professional and very informative.
Jan 31, 2024
Hollee S.
He was kind and thorough.
Jan 30, 2024
Charles R.
Prompt knowledgeable listened to me.
Jan 30, 2024
Luis E.
Prompt and clear.
Jan 29, 2024
Hector P.
Jan 29, 2024
Darlene O.
Quick fast service very professional
Jan 26, 2024
Eleazar L.
I like the attention given by everyone to my needs, and professional steps taken! Thank you
Jan 26, 2024
Jose T.
Jan 25, 2024
Alvin T.
Jan 24, 2024
Daryl T.
The experience was exactly what I needed.
Jan 24, 2024
Anonymous
Very caring when it came to my health and is very professional.
Jan 23, 2024
Sherly J.
Jan 23, 2024
Kiet N.
Jan 23, 2024
Michael C.
I started a new prescription. He explained everything I ask in detail it make me feel it made me feel very comfortable about the process.
Jan 22, 2024
Sandra D.
The Dr, addressed the problem and ran tests to determine the BEST course of treatment, and it worked! I went in thinking I had flu and had been in extreme pain, with no stmptom of a bladdar infection. He checked my urine and found a more dangerous pyleonephritis and I started treatment immediately. How fortunate I was.
Jan 22, 2024
Eugene E.
Made me feel comfortable & took the time with me explaining everything completely.
Jan 19, 2024
Alyssa I.
Very prompt made eye contact and cared what I said. Provided explanations that made me understand and did what he said he would do.
Jan 19, 2024
Lisa B.
Dr. Hansen was friendly, informative, and had a great sense of humor. In fact, each staff member I interacted with today was friendly and helpful.
Jan 19, 2024
Yevana C.
Jan 19, 2024
Skylar W.
Jan 19, 2024
Andonetta T.
Thank you for helping me. Doctor was patience with me and with the excruciating pain I was in.
Jan 19, 2024
Patricia T.
Very kind and efficient care
Jan 17, 2024
Sharon E.
He just l listen
Jan 16, 2024
James S.
Very nice and calm knowledgeable man.
Jan 16, 2024
Silvia G.
El dr.muy profesional el y todo el Perzonal muy amable desde que uno entra asta asta que se va uno a casa.
Jan 15, 2024
James C.
Very Professional and nice
Jan 15, 2024
Linda A.
He explained the procedure and why the procedure was being done. He listened to my concerns and addressed them.
Jan 12, 2024
Ronnie R.
Fast and efficient service.
Jan 12, 2024
Hue T.
Jan 10, 2024
Everly K.
Jan 9, 2024
Harold K.
Very thorough explanations.
Jan 9, 2024
Delphine R.
Seemed very through & answered all my questions
Jan 9, 2024
Zakiah L.
The staff was very efficient.
Jan 8, 2024
Dave C.
Everyone was wonderful
Jan 8, 2024
Rafaela T.
Jan 5, 2024
Susan W.
I love Dr. Hanser. I am a senior with lots of health problems, so I have seen him a number of times. I cannot even get an appointment with my primary doctor for months. The doctor is professional , compassionate and spot on.
Jan 3, 2024
Vicki V.
Very efficient Thoroughly explained X-ray and diagnosis
Jan 2, 2024
Javier G.
Very friendly and professional staff. Great consultant with doctor.
Jan 2, 2024
Teri B.
Very nice and attentive
Dec 22, 2023
Audrey A.
He is very direct, nice manners, good experience.
Dec 21, 2023
Deborah H.
Took the time to listen attentively
Dec 20, 2023
Sophia R.
Customer service
Dec 20, 2023
Diane S.
He checked my past history before he even met with me. He listened carefully and took his time to explain and was thorough and nice.
Dec 19, 2023
Christopher S.
Dec 19, 2023
Daniel P.
He listens well and takes care of business.
Dec 18, 2023
Mary G.
Knowledge able, and caring
Dec 18, 2023
Benjamin O.
LA ACTITUD ES MUY BUENA !!!
Dec 16, 2023
Anonymous
I really liked our experience with Dr. Hanser. It felt like he really cares about his patients. Also his demeanor is very calming, he really listens and is very informative. My daughter and I both saw him today at urgent care and I just really liked him. I wish there was a way to see him specifically if we ever have to go to urgent care again.
Dec 15, 2023
Pearl S.
I really liked our experience with Dr. Hanser. It felt like he really cares about his patients. Also his demeanor is very calming, he really listens and is very informative. My daughter and I both saw him today at urgent care and I just really liked him. I wish there was a way to see him specifically if we ever have to go to urgent care again.
Dec 15, 2023
Susan B.
Fast appointment with little wait time. Office clean and all employees friendly. Doctor was professional and not rushed.
Dec 13, 2023
Jenaro S.
Good caring staff and service
Dec 12, 2023
Rathana Y.
He listens! And prescribes the right meds!
Dec 11, 2023
Miguel P.
Dec 11, 2023
Walter A.
I really appreciate his professionalism in his position. I would like to have him as a primary, if possible.
Dec 9, 2023
Randael M.
Very help and fast
Dec 9, 2023
Daisy D.
Timely
Dec 9, 2023
Kathleen C.
Dec 8, 2023
Loan D.
Listen to my concerns and tell me what to expect when U should go back if not better
Dec 8, 2023
Duvelle J.
He was very attentive and took his time. I did not feel rushed and he answered all my questions!
Dec 8, 2023
Patricia D.
The doctor listened carefully to my concerns and offered thoughtful counsel.
Dec 6, 2023
Ian F.
Dec 6, 2023
Susana O.
He is very knowledgeable and very patient. He took his time explaining his reasons for prescribing medications.
Dec 5, 2023
Elizabeth S.
It was fast and simple
Dec 5, 2023
Shannon D.
Dec 5, 2023
Sergio R.
Jun 4, 2026
John T.
Knowledgeable with great bed side manners
May 6, 2026
David S.
Apr 22, 2026
Peter L.
Professional, direct, thoughtful & efficient
Apr 1, 2026
Edward K.
Feb 18, 2026
Kathleen T.
Feb 11, 2026
Kyle V.
He was efficient & answered my questions
Jan 27, 2026
Ivy R.
Jan 22, 2026
Monica L.
The doctor was prompt, knowledgeable,, excellent communication clear explanations,and excellent empathy.
Jan 22, 2026
Alicia L.
Nov 20, 2025
Danette N.
He actually listened to what I was saying and was very thorough in explaining what he was doing, and I appreciate that
Oct 29, 2025
Val T.
Great communication skills. He explained the process in detail with patience.
Aug 27, 2025
Gladis L.
His service was appreciated.
Aug 17, 2025
Dustin P.
He was courteous and kind to my son. He had good bedside manner and answered our questions.
Jul 31, 2025
James P.
He was attentive & friendly. He was very kind - even on a very busy night.
Jul 22, 2025
Stacy S.
Dr. Hanser listened to my concerns, communicated effectively, answered all my questions to my satisfaction.
May 29, 2025
Kathleen E.
Compassionate, professional, informative, took his time
May 22, 2025
Philip J.
Easy going and comfortable.
May 20, 2025
Ernest R.
Friendly efficient
May 20, 2025
Nixon H.
All the medicine Dr. gave us, all helps for the kids. Thank you.
May 14, 2025
Aaron R.
He was kind and clear
May 8, 2025
Yulander H.
He listened to me! Even went to review past imaging before prescribing any medication.
May 6, 2025
Glenn M.
I appreciated the nursing staff checking in w me apologizing for the delay due to more severe issues w other patients which I was completely fine with
Apr 29, 2025
Elizabeth K.
He was sympathetic and understanding of my situation. He gave me a next stepn
Apr 29, 2025
Ronald P.
Friendly staff and doctor
Apr 23, 2025
Colten D.
He was thorough and professional.
Apr 9, 2025
Margaret S.
Good and thorough evaluation of my symptoms with the proper medication prescribed.
Apr 3, 2025
Caren C.
Doctor showed interest & concern and a good bedside manner.
Mar 19, 2025
Jordan S.
He was very efficient and respectful
Mar 6, 2025
Kenneth R.
Doctor was pleasant and thorough.
Feb 25, 2025
Cynthia H.
Dr. Hansen was very helpful, genuinely concerned, listened to me… very likable. I was happy with his care… explained the prescription I needed.
Feb 22, 2025
Brenda A.
Feb 20, 2025
Linda M.
Nice bedside manner
Feb 19, 2025
Jules B.
Dr. Hanser was specific, patient and had a goos bedside manner.
Feb 13, 2025
David T.
Feb 7, 2025
Jonathan H.
Feb 7, 2025
Lillian W.
Dec 18, 2024
Leslie L.
I felt like he made sure he was checking on all my symptoms and doing appropriate tests etc.
Dec 11, 2024
Elliot G.
Aug 28, 2024
Karen M.
Jul 24, 2024
Timothy H.
Direct and informative
Jul 18, 2024
Teresa E.
Jul 10, 2024
Avyanna P.
Jul 3, 2024
Sakara D.
Professionalism and honesty
Jul 1, 2024
Amy J.
He was very thorough and explained everything well
Jun 29, 2024
Howard L.
thorough exam and explanation
Jun 15, 2024
Barry J.
May 10, 2024
Rebecca K.
Waiting time not long
May 2, 2024
Michael B.
I was admitted early, staff was professional and explained things well. Everyone was courteous.
Apr 22, 2024
Marilyn M.
He listened and cared and was just very nice. And hoping the meds work that he prescribed.
Apr 8, 2024
Jennifer P.
Mar 23, 2024
Raymond V.
Very courteous and professional
Mar 19, 2024
Patrick H.
Mar 16, 2024
Nicholas P.
Quick and to the point. I got all my questions answered all my questions
Feb 27, 2024
Lilo T.
Feb 16, 2024
Leslie S.
Professional, no nonsense, no unnecessary stuff.
Feb 5, 2024
Ricardo A.
Muy atemton y muy asertado y amable.
Jan 28, 2024
Frederick C.
The doctor was knowledgeable and friendly and good about explaining things in terms I could understand.
Jan 26, 2024
Gary G.
Jan 25, 2024
Itzamaray C.
Very thoroughl
Jan 24, 2024
Joel B.
Dr. Hanser was very informative and listened to my concerns attentively. Offered a good course of action.
Jan 23, 2024
Dale M.
He is friendly and professional.
Jan 23, 2024
Michael G.
Waiting time.
Jan 15, 2024
Ruth D.
Dr Hansen encouraged us to state ‘why we were here’ and was nonjudgemental Explained lab results well and kindly. Discussed plan of care clearly and encouraged follow up.
Jan 2, 2024
Mary A.
The facility and the staff.
Jan 2, 2024
Victoria W.
Open on New Year’s Day
Dec 15, 2023
Kelly T.
Quick, smooth, friendly
Dec 11, 2023
Maximiliano B.
He took the time to listen to my concerns and actually pay attention to what I was saying and how my baby was feeling
Dec 11, 2023
Marie V.
very nice to his patients & explaining it clearly the matter..& no wailing for a long time with him….
Dec 8, 2023
Michael M.
Took the time to talk to me and give me a thorough check up based on my symptoms.
Mar 11, 2026
Antonio P.
Feb 5, 2026
Kellie L.
He was knowledgeable, efficient and nice
Feb 4, 2026
Bophatevy R.
Jan 8, 2026
Mae B.
Oct 30, 2025
Tiffany T.
I have a lot going on medically but he was as amazing as he can be
Sep 10, 2025
Lesley Q.
He came back at the end before discharge to check in and I appreciated that!
Feb 12, 2025
Joseph H.
It didn’t take long
Jul 22, 2024
William E.
May 3, 2024
Christina S.
Mar 7, 2024
Robert M.
Dec 11, 2024
Gillian M.
the wait to be seen was over an hour which was expected. But then i waited over an hour in the room before I left. Did not appreciate being there for over 2 hours while i'm really sick.
Dec 5, 2024
Roni R.
He good ok
Jul 3, 2024
Archie C.
Be more personable the whole visit felt very rushed
Mar 30, 2024
Joseph W.
The dr. treated my injury and send prescription over to my pharmacy. Wait wasn't bad.
Feb 23, 2024
Emrik G.
I have seen this provider twice, once for me and once for my son. Although he seems to provide decent care, both times he recommended an injected antibiotic, which I found odd.
May 29, 2025
Kathleen M.
I am miserable with a cough and the doctor didn’t seem to sympathize. He gave me cough medicine and I still coughed all night.
Feb 14, 2025
Celia W.
Everybody was very friendly and very caring
Oct 1, 2025
Juan O.
No Comment
Jan 30, 2025
Christ B.
No Comment
Feb 6, 2026
Anonymous
I left this appointment feeling unheard and no closer to answers than when I arrived. The doctor seemed unsure about my condition, offered no clear explanation, and didn’t outline next steps or a plan for figuring it out. I understand that medicine isn’t always straightforward, but I expected curiosity, communication, and guidance. Unfortunately, none of that was present.
Mar 6, 2025
Valerie J.
I never saw the DO. Afte waiting 20 minutes in the exam room of an empty urgent care facility I left. I was told the visit would be canceled
Source: Reviews are aggregated from third-party review sites such as Facebook, Google, HealthGrades, RepuGen, Vitals, WebMD, and Yelp.