Second Annual Digital Health Awards Recognizes Top Performing Health Systems Paving the Way in Operational Efficiency, Patient Engagement, and Care Optimization

MemorialCare, a nationally recognized Southern California health system, has been awarded an AVIAward for Digital Transformation for Consumer and Patient Engagement Vanguard. AVIA, the nation’s leading healthcare digital transformation partner, announced this year’s award winners at its annual summit. The AVIAwards evaluate and rank health systems on core consumerism and virtual health performance metrics.

“MemorialCare is honored to be recognized as a first place in the Consumer and Patient Engagement Vanguard award category by AVIA,” says Laurie Sicaeros, Chief Strategy Officer, MemorialCare. “MemorialCare’s mission, whether we are seeing patients for their annual wellness checkup at one of our primary care locations, or delivering a child at one of our hospitals, is to involve the patient in health planning and wellness. Engaging our patients via digital platforms is one of the many ways we encourage proactive planning conversations, access and navigation with our healthcare providers.”

With two types of awards given out this year, AVIA – with the help of its Digital Innovation Leaders Steering Committee – assessed health systems using proprietary data about their use of digital health solutions that enable healthcare consumers to safely access care based on personal preferences. In addition to this data gleaned from the organization’s benchmarking survey, AVIA also measured deployment of solutions in other critical areas like operational efficiency and care optimization.

Over 35 health systems participated in the survey, representing more than 23 million unique patients and 12 million patient portal users.

“It’s exciting to recognize MemorialCare as one of the industry’s most innovative and digital-first healthcare organizations,” said Linda Finkel, CEO of AVIA. “Health systems of today are recognizing that integrated, digital systems are not only the way forward but also key to measuring progress and performance. AVIA is proud to support each organization on its journey to implementing, evaluating and measuring its digital investments.”

The AVIAward for Digital Transformation winners were announced at the annual AVIA Network Summit, an invitation-only event held in Chicago focused on “Forging the Future of Healthcare.”