MemorialCare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.
MemorialCare does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.
MemorialCare provides free aids and services to people with disabilities to communicate effectively with us, such as:
MemorialCare provides free language services to people whose primary language is not English, such as:
If you need these services, contact the Compliance Department at 888-933-9044.
If you believe that MemorialCare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:
Chief Compliance Officer 17360 Brookhurst Street Fountain Valley, CA 92708 Phone: 888-933-9044 Fax: 714-377-3225E-mail
You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, the Compliance Department is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue SW Room 509F, HHH Building Washington, DC 20201PHONE: 1–800–368–1019TDD: 800–537–7697
Complaint forms are available
MemorialCare cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo.
MemorialCare no excluye a las personas ni las trata de forma diferente debido a su origen étnico, color, nacionalidad, edad, discapacidad o sexo.
MemorialCare proporciona asistencia y servicios gratuitos a las personas con discapacidades para que se comuniquen de manera eficaz con nosotros, como los siguientes:
MemorialCare proporciona servicios lingüísticos gratuitos a personas cuya lengua materna no es el inglés, como los siguientes:
Si necesita recibir estos servicios, comuníquese con el Departamento de Cumplimiento at 888-933-9044.
Si considera que MemorialCare no le proporcionó estos servicios o lo discriminó de otra manera por motivos de origen étnico, color, nacionalidad, edad, discapacidad o sexo, puede presentarun reclamo a la siguiente persona:
Puede presentar el reclamo en persona o por correo postal, fax o correo electrónico. Si necesita ayuda para hacerlo, el Departamento de Cumplimiento está a su disposición para brindársela. También puede presentar un reclamo de derechos civiles ante la Office for Civil Rights (Oficina de Derechos Civiles) del Department of Health and Human Services (Departamento de Salud y Servicios Humanos) de EE. UU. de manera electrónica a través de Office for Civil Rights Complaint Portal, o bien, por correo postal a la siguiente dirección o por teléfono a los números que figuran a continuación:
U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 PHONE: 1‐800‐368‐1019 TDD: 1-800‐537‐7697
This setting allows you to view available services and providers associated with your preferred location. You can change this setting at any time.
Cookies are required to view location-specific content.
We’ve developed a new tool on our website allowing you to see content most relevant to you and your preferred location. It’s our way of making the information you need, more personalized.
You’ll find this feature labeled “Set My Location” throughout the website. Most often, you’ll see it in the top left corner of every page.
You’ll also find a feature that allows you to set your location temporarily, as seen below.