Manager Resources

Resources for Managers 

Leadership Resources for Times of Crisis: 

• Supporting your Team through COVID-19 
• How to do Crisis Communication
• Everyday Courage for Extraordinary Times: Leading through Crisis and Anxiety
  (from Nursing Management/Joe Tye) 
• Stress First Aid (for Organizations) – including how to talk to an emotionally overwhelmed employee
• Leading Through Anxiety
• Helping workers struggling with Remote Work
• Coping with COVID-19 Psychological Safety

General Leadership Resources: 

• General Dare to Lead Resources (Brene Brown)
• WorkLife with Adam Grant
• Handling Negative Emotions in a Way that is Good for your Team 

Psychological Safety: 

• Amy Edmonson’s (creator of psychological safety concept) Ted Talk on Psychological Safety
  (addresses psychological safety AND accountability) 

On Burnout 

• Engaged-Exhausted Subtype
• Original Yale Study Pre-print
• Three Faces of Burnout (and what to do)
• Mental Health Burnout Assessment Tools Mental Health & Spiritual Care Support Team

Assessments: 

• Public Domain Work Health Survey for Employees 
• Daring Leadership Assessment (and recommendations): Brene Brown 

The points in the manager video/sessions are adapted from the following resources and peer-reviewed articles: 

• Frazier, M. L., Fainshmidt, S., Klinger, R. L., Pezeshkan, A., & Vracheva, V. (2017). Psychological safety: A meta-analytic review and extension. Personnel Psychology, 70(1), 113-165. doi:http://dx.doi.org/10.1111/peps.12183 
• Gist, R. (2015). Working together through troubling times. Amtrak Employee Assistance Program Publication. 
• Gist, R. (2015). First contact first aid. Amtrak Employee Assistance Program Publication. Hannah, S. T., Uhl-Bien, M., Avolio, B. J., & Cavarretta, F. L. (2009). A framework for examining leadership in extreme contexts. The Leadership Quarterly, 20(6), 897-919. http://doi.org/10.1016/j.leaqua.2009.09.006 
• Snowden, D. (2005). Strategy in the context of uncertainty. Handbook of Business Strategy, 6(1), 47-54. http://doi.org/10.1108/089443195195568955 
• Snowden, D. J., & Boone, M. E. (2007). A leader's framework for decision making. Harvard Business Review, 85(11), 68. 
• Watson, P., Gist, R., Taylor, V. Evlander, E., Leto, F., Martin, R., Vaught, D., Nash, W.P., Westphal, R., & Litz, B. (2013). Stress First Aid for firefighters and emergency services personnel. National Fallen Firefighters Foundation. 
• Watson, P.J., & Gist, R. (2015). Amtrak employee assistance program. Assessment toolkit. Amtrak Employee Assistance Program Publication.