In order for you to use our services and health information tools, we require certain registration information (as noted on the signup form). The registration information will be transmitted to our partners in part or in whole for the sole purpose of customizing information for your needs. We will keep your information confidential and secure and you can change or delete your registration information at any time. You may also unsubscribe at any time. Please read this privacy policy for more information.
As a user of our websites and other electronic media, you take on certain risks and responsibilities. You also have the right to know how we protect your privacy and ensure your confidentiality and what you should expect from us. MemorialCare Medical Centers have partnered with several organizations to create a website and other electronic communications. We are responsible for the editorial content, products and services offered.
We want your personal information to remain as secure as possible; our business depends on it. We use encryption practices to help insure the integrity and privacy of the personal information and/or health-related personal information you provide to us. As an added security precaution, all personal information and/or health-related personal information are kept on servers with firewalls that meet or exceed industry standards to prevent intruders from gaining access. Although we make every reasonable effort to protect personal information and health-related personal information from loss, misuse, or alteration by third parties, you should be aware that there is always some risk involved in transmitting information via the Internet and that hackers or thieves do find ways to thwart security systems.
It is our goal to use personal information and health-related personal information in the manner described in the privacy policy that is in effect when your information is collected. We do, however, reserve the right to change the terms of this privacy policy at any time and will post revisions to our site. If at any point, personal information or health-related information is to be used differently from those practices stated in the privacy policy in effect when your data was collected, we will notify you.
We understand that the personal information and health-related personal information you provide during your visit to our site and through electronic media is highly sensitive and you may have concerns about sharing such information with us. It is our goal to protect your privacy and we strive to develop practices and policies to safeguard your personal and health-related personal information.
At different places on our site and in our electronic messages, you may be asked to volunteer your name, e-mail, address and telephone number. We refer to this type of information as "personal information" because it can be used to identify or contact you. When this information is combined with any information on your health or medical status, we refer to this information as "health-related personal information." We often collect information on site use that has nothing to do with you as an individual, only as an anonymous user of the site. We call this information "aggregate information." We intend to use the personal information, health-related personal information, and aggregate information only for the purposes for which it was provided.
Some personal information and health-related personal information is needed to use this site, and we ask that you provide it with the knowledge that it will be used to enhance your experience. This information is kept confidential. We do offer special data collection programs that you can "opt-in" to use, in some cases to receive e-mail on health topics or to participate in a new service. For opt-in programs we provide you, when applicable, with detailed information on:
We collect information about you at several places throughout the site. You will be informed on how this information is collected at that time. You will also have the ability to opt-in to information collection when you enter the site or use a service. Most information is collected in the following instances:
In order to participate in our email messaging, you are required to complete a registration form that requests certain information, such as name, telephone number and e-mail address. In addition, you are asked during registration to tell us about health topics that you are interested in. We offer specialized registration for certain programs, events, and classes that may request some or all of the above information.
In all instances where a such a tool is used, you will have access to the organization's privacy policy and information on how the tool works and when it was last evaluated. Some of the interactive tools on our site ask you for personal information and health-related personal information. Specifically, our MIAC program and health risk assessment tools may ask for information on your personal and/or family medical history including height, weight, blood pressure, history of certain conditions and/or diseases and medication history. Our health care professional directory may ask you for information on your insurance plan and geographic location in order to identify listed professionals in your area. Your personal health record is kept strictly confidential and can only be accessed by using your password and login ID. We will make every effort not to use or disclose your personal health record to any one without your express consent. In some cases, you can permit your physician, pharmacist or other health care-related professional to have access to your personal health record.
From time to time we may partner with other organizations to provide you with interactive health tools.
We continually seek new ways to maintain your trust as a user and improve our offerings. To provide new and better services, we tend to monitor user traffic patterns and try to analyze what our users like and do not like about our current offerings so we can design better services for you. One method we use is a cookie to collect anonymous traffic data. We may also use certain information for testing purposes, site development and planning, and during the normal course of maintaining the site. When you use our site, you automatically allow us to collect this information. In these cases, researchers, business analysts, system designers, and others may have access to the data we collect.
We do not intend to use or disclose any personal information or health-related personal information you provide on our site to an unrelated third party without your express permission, except as explained in this section. You should know that there are circumstances when, in the ordinary course of business, we will share some information about you with a related third party.
We have business relationships with third-party vendors that deliver services and content. We ask that all business partners disclose their confidentiality practices and procedures and agree to abide by our privacy policy. We make diligent efforts to ensure that third-party vendors are above board; however, we are separate organizations and as such we are not privy to the details of their operations and not responsible for their actions.
We work with several types of third-party vendors. We request that third-party vendors supply us with information on their security procedures, and we evaluate them periodically to ensure that they are using data in the agreed upon way.
In some cases we also receive revenue from the use of external services, such as buying flowers online or other such services, and may get a commission on specific purchases made online. In addition, we may allow third-party vendors to buy aggregate data collected on our site but that data cannot be used to identify you.
There are three types of relationships that differ from our standard business partner relationship in which we license content or a product for integration. These exceptions are:
MemorialCare Health System may provide links to other websites of possible interest to you. When dealing with such links, please keep in mind the following:
You have the choice on this site to opt-in to information collected about you in most circumstances, the exceptions being the instances when data are used for site maintenance and so on. If you opt-in to data collection we make every effort to give you detailed information on the program or service you select. To opt-out of data collection, make any changes or updates, or request that information be deleted, you have several choices.
You may remove previously provided personal and/or health-related personal information at any time using the following options:
You can contact us by calling +1 (844) 441-8852
Users should be aware that it is not always technically possible to remove or delete the information you provide to us. We back-up our systems to protect information from inadvertent loss, and that means a copy of your personal information may exist in a non-erasable form that may be difficult or impossible for us to locate. Nevertheless, upon receiving your request we will try to remove or delete all personal information and/or health-related personal information stored in the databases that we use for research and daily business activities. We will not intentionally disclose any personal information stored in a non-erasable format after receiving your request for removal, except as required by law.
To report any abuse or violations of this Email List Privacy Policy, please send an email to [email protected] and attach an unedited copy of the email message that you feel was sent to you in error or without your permission. Include all header information so that we can trace the origin of the message. Also include any notes or other information that you feel are pertinent.
Last Update: June 17, 2016
Copyright © 2016 MemorialCare Health Alliance
This setting allows you to view available services and providers associated with your preferred location. You can change this setting at any time.
Cookies are required to view location specific content.
We’ve developed a new tool on our website allowing you to see content most relevant to you and your preferred location. It’s our way of making the information you need, more personalized.
You’ll find this feature labeled “Set My Location” throughout the website. Most often, you’ll see it in the top left corner of every page.
You’ll also find a feature that allows you to set your location temporarily, as seen below.