Dear Valued Patients and Members of the Community,

It’s important we let you know that if you are enrolled with HealthCare Partners (HCP) under any HMO or Medicare Advantage plan, you and your covered family members no longer have full access under these plans to MemorialCare Long Beach Medical Center and Miller Children’s & Women’s Hospital Long Beach.

hcpHCP ended its contract with our hospitals after we could not accept the group’s demand for a 40% reduction in what it pays our nonprofit hospitals for providing care to its HMO patients. Agreeing to HCP’s demand would compromise our ability to provide a high level of complex and specialized care our community deserves. It would also impair our ability to fulfill our charitable mission. Long Beach Medical Center and Miller Children’s & Women’s hospitals, together with other MemorialCare hospitals, provide more than $200 million every year in community benefit, including charitable care to the most vulnerable members of our community.

hcpHCP patients enrolled in PPOs, Medicare fee-for-service or other insurance plans or with other groups are not affected and will continue to have access to Long Beach Medical Center and Miller Children’s & Women’s Hospital. We will re-engage in discussions with HCP if they choose so that we might reach an agreement that will restore full access to our adult and children’s hospitals for HCP’s HMO and Medicare Advantage members and their families. Until then, all affected HCP patients are encouraged to call the number on the back of their member card to receive answers to questions specific to their individual circumstances.

hcpWe are steadfast in our commitment to provide the highest quality of care and services, using state-of-the-art equipment and technology with the help of our highly trained and compassionate caregivers. We appreciate the trust you have always placed in us as your partner in health.

John Bishop
Chief Executive Officer
MemorialCare Long Beach Medical Center
MemorialCare Miller Children’s & Women’s Hospital Long Beach