Home Support Survey Program
MemorialCare is offering a free home support program (Twistle) to monitor your COVID 19 related symptoms while you’re getting better at home. Twistle will send you a brief text message survey to complete. Your responses are then monitored by nurses who will call to check in on you if your symptoms suggest you may be getting worse or having trouble. Not only can this give you peace of mind, but this service is also available to you at no additional cost.
*Remote monitoring is not intended to provide the same level of performance and care that a health care or professional provider could do at his or her office, hospital, exam room. If you are experiencing chest pain, increase in shortness of breath, confusion, or any other emergency condition please call 911.
Twistle sends messages, reminders, notes, health surveys* and other useful health education directly from your healthcare team to your mobile phone, computer or tablet.
It helps keep your care on track by sending you the information you need right when you need it.
Twistle helps you to better work with your healthcare provider to manage your care. It sends the information you need— reminders, quick instructional videos, messages, health surveys*, etc— when you need it. Your provider may ask you questions in order to help your care team to better monitor and tailor your care.
Twistle is a text-based service, so check with your data carrier. Fees may apply depending on your text messaging plan.
If you’re able to receive text messages on your mobile phone, you’re ready to get started receiving Twistle messages from your Provider.
Messages are sent directly to your mobile phone via text.
Email support@twistle.com or call (855) 906-4680. For provider–specific questions, contact your provider directly.
Visit our web page to check your Breathing Rate and Pulse Rate.
We respect your privacy and are committed to protecting it. Please note that this is not a secure website, and if you choose to voluntarily submit information we cannot ensure or guarantee the security of information you enter. Except to enroll you in TWISTLE (and for authorized law enforcement investigations), we will not share your information with any other outside organizations.
A pulse oximeter is a device that reads the oxygen levels in your blood. It is a small clip-like device that painlessly clips onto your finger. When supplies are available, we will send you a pulse oximeter in the mail to support your home monitoring, but increased demand has made it challenging for us to access them through our typical supply chain. If you already have or are planning to purchase a pulse oximeter, we will ask you questions about your blood oxygen rate. If you do not and we’re not able to send you one, we will skip these questions.
This setting allows you to view available services and providers associated with your preferred location. You can change this setting at any time.
Cookies are required to view location specific content.
We’ve developed a new tool on our website allowing you to see content most relevant to you and your preferred location. It’s our way of making the information you need, more personalized.
You’ll find this feature labeled “Set My Location” throughout the website. Most often, you’ll see it in the top left corner of every page.
You’ll also find a feature that allows you to set your location temporarily, as seen below.