What You Need to Know
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Patients, employees and members of the community, we know you are deeply concerned about Coronavirus (COVID-19). In an effort to provide as much accurate information to you as possible, in as many ways as possible, we are forwarding you a brief video message from our Chief Executive Officer, Barry Arbuckle, and Chief Medical Officer Dr. Jim Leo.
According to the Centers for Disease Control and Prevention, there is currently no vaccine to prevent COVID-19. The best way to avoid becoming sick is by helping to prevent the virus from spreading person-to-person.
Some individuals are at a higher risk of serious illness if exposed to COVID-19, including adults over 65 years of age, individuals with previous or current heart conditions, individuals with diabetes, and others with previous or current respiratory conditions. However, the CDC recommends that everyone follow the above guidelines to prevent the spread of the virus. CDC recommendations
Due to limited testing resources, MemorialCare is focusing our limited testing on those patients for whom the test result will alter treatment recommendations. Generally, this means patients currently experiencing symptoms consistent with COVID-19. These symptoms can include: fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, and/or diarrhea. If you develop symptoms in the next few days, please let me know and I will order you a test. A positive test does not change the course of the illness, as there is no treatment for COVID-19 and it is not unusual for the test to return as negative before symptoms start despite an infection.
Both LA County and Orange County Public Health have expanding testing capacity, please see the links below for information about testing locations for patients without symptoms. If you elect to be tested without symptoms, please continue to take caution even if you receive a negative result.
Masks are required before entering a MemorialCare location and must be kept on at all times. All our personnel, from the person at the front desk who greets you, to your intake nurse and the doctor who evaluates you, are wearing personal protective equipment to help ensure your safety. Please help secure the safety of our staff by wearing a mask as well.
While older adults with preexisting medical conditions are at highest risk for developing complications of COVID-19, anyone can have mild to severe symptoms. COVID-19 symptoms include:
If you are experiencing major symptoms including shortness of breath, persistent pain or pressure in the chest, confusion or inability to wake up, or bluish lips, call 911 or go to the nearest Emergency Department. People with non-emergency conditions (such as minor respiratory illness) should not go to the emergency room.
According to the CDC, children and adults are both at risk for contracting COVID-19. While adults make up most of the known cases to date, children and infants can also become sick. The symptoms are similar in both children and adults, however, the virus has a wide range of symptoms. Some children have started to develop Multisystem Inflammatory Syndrome (MIS-C), where different body parts can become inflamed, including the heart, lungs, kidneys, brain, skin, eyes, or gastrointestinal organs. It is important to encourage children to help stop the spread by practicing social distancing, wearing masks and practicing good hand hygiene. For the most up-to-date information visit the CDC website.
We have been vigilant with the health of our staff who are caring for our patients. We are following the Center for Disease Control and Prevention (CDC) guidelines regarding exposure to patients with novel coronavirus. Our caregivers are following all infection control requirements, including wearing masks, face shield/eye protection, gloves, gowns and other protective measures. If any of our employees are showing any signs of any illness, they are required to stay home and self-quarantine.
Under normal circumstances, MemorialCare welcomes our patients’ visitors 24/7. We know in-person visits provide support and reassurance for patients and families alike. We pride ourselves on being a patient- and family-centered organization. The COVID-19 pandemic is a difficult time for all of us. Times have changed quickly and dramatically due to the virus. As a patient-centered hospital, we must do everything we can to prevent the spread of this disease and protect our patients, staff and visitors.
Note: The visitation guidelines listed above may be restricted, or hours limited at the discretion of hospital staff to ensure the safety of patients, staff, physicians, and visitors.
Each visitor entering a MemorialCare facility must comply with the following:
Note: These guidelines are for the protection of patients, staff, and visitors. Visitation is a privilege. Anyone who does not follow this guidance is subject to removal from the facility with further visiting privileges rescinded. Thank you in advance for your full cooperation. Any exceptions to these guidelines must be approved by administration or designee prior to visitation.
Our physicians can treat your non-emergent urgent medical needs virtually. Enter the waiting room to be seen by our physicians from the comfort of your home. If you have COVID-19 related symptoms, please use this option to get screened for testing. Learn More.
We are excited to now offer MemorialCare patients access to SilverCloud; an online educational and therapeutic program to help manage anxiety, depression, stress, and trouble sleeping. Using a blend of online programs - complete with interactive tools and tactics - alongside the help of a human coach, this digital platform can be personalized to your needs. It is free, self-paced and can be used anytime on any device (smartphone, tablet, computer). Learn More.
Video News Gallery (Watch videos at the bottom of this page)
Appointments are needed to be tested at this site and can be made by calling (877) MYMEMCARE (696-3622). A physician order is required before calling to schedule your appointment. Learn More
Over the past few weeks, you have all seen or heard much about the 2019 Novel Coronavirus, also known as COVID-19, in California. We recognize that situations such as this can create fear and anxiety and our best way to address that is through communication, education, and preparation. Below you will find information to answer many of the questions or concerns you might have, select the medical center of your choice to read the FAQs.
Watch MemorialCare-related news stories.
During evening shift change on March 11, retired MemorialCare nurses caravanned onto the Long Beach Medical Center campus to thank and show support for our nurses and health care providers.
Long Beach Medical Center is testing a drug developed for the treatment of Ebola to see if it can help saves lives during the coronavirus crisis.
Dr. Taub helps to reinforce to the community that Saddleback Medical Center is well prepared and has excellent physicians and staff to care for them, whether they have COVID-19 or any other emergent need.
The mayor of Laguna Hills says a tour of Saddleback Medical Center showed her the hospital is capable of accepting patients without coronavirus issues.
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