What You Need to Know
Click on the chat bubble in the bottom right corner of your screen to interact.
Compatible with any browser other than Internet Explorer.
Patients, employees and members of the community, we know you are deeply concerned about Coronavirus (COVID-19). In an effort to provide as much accurate information to you as possible, in as many ways as possible, we are forwarding you a brief video message from our Chief Executive Officer, Barry Arbuckle, and Chief Medical Officer Dr. Jim Leo.
The risk from COVID-19 to Americans can be broken down into risk of exposure versus risk of serious illness and death. Some individuals are at higher risk of serious illness if exposed to COVID-19, including:
If you develop fever, cough, and/or shortness of breath (which may appear 2-14 days after exposure) and:
Please call /inform your provider of these symptoms before coming into the office or urgent care. They will provide additional instructions.
Preventing Spread is Essential
View the CDC recommendations for the workplace, the home and commercial establishments.
If you are experiencing major symptoms including shortness of breath, persistent pain or pressure in the chest, confusion or inability to wake up, or bluish lips, call 911 or go to the nearest Emergency Department. People with non-emergency conditions (such as minor respiratory illness) should not go to the emergency room.
We have been vigilant with the health of our staff who are caring for our patients. We are following the Center for Disease Control and Prevention (CDC) guidelines regarding exposure to patients with novel coronavirus. Our caregivers are following all infection control requirements, including wearing masks, face shield/eye protection, gloves, gowns and other protective measures. If any of our employees are showing any signs of any illness, they are required to stay home and self-quarantine.
Long Beach residents: For additional information about Coronavirus, please contact the City of Long Beach Coronavirus Hotline at (562) 570-4636.
Donations needed for MemorialCare Long Beach Medical Center, Miller Children's & Women's Hospital Long Beach, MemorialCare Saddleback Medical Center and MemorialCare Orange Coast Medical Center
Orange County residents: For additional information about Coronavirus, Orange County Public Health has created a Health Referral Line to take questions from the public about COVID-19. For inquiries, please call (800) 564-8448.
As part of our commitment to ensuring a safe environment for our patients, families, and staff, MemorialCare has updated our visitor policies in response to the current situation with COVID-19 (Coronavirus). As a response to the current community situation with COVID-19, and Governor Newsom’s call for more restrictions, we are suspending in-person visits to our patients. The decision to suspend hospital visits was difficult and made only after careful consideration.
We encourage family members and friends to use alternative ways to interact with their loved ones, including phone calls and using their mobile phones for voice and video calling apps like Facetime and Skype.
We recognize there are times when having a visitor or family member present is crucial. Visitors will be allowed based on the exceptions listed below:
Please note, approved visitors are subject to the following guidelines:
We are sorry for the need to modify our visitation policy temporarily and look forward to returning to our customary policy when the risk of spreading COVID-19 is no longer a serious concern.
Over the past few weeks, you have all seen or heard much about the 2019 Novel Coronavirus, also known as COVID-19, in California. We recognize that situations such as this can create fear and anxiety and our best way to address that is through communication, education, and preparation. Below you will find information to answer many of the questions or concerns you might have, select the medical center of your choice to read the FAQs.
This setting allows you to view available services and providers associated with your preferred location. You can change this setting at any time.
Cookies are required to view location-specific content.