MemorialCare Health System Articles
How retail health clinics are filling a gap in the nation’s health care delivery systemAppeared in Smart Business Orange County | September 2011
Patients and parents who have been searching for less expensive, quicker and more convenient alternatives for the treatment of minor ailments and routine health care needs are finding comfort and care in retail health clinics — one of the fastest growing segments of the health care industry.
To learn more, Smart Business turned to Marcia Manker, CEO of Orange Coast Memorial Medical Center and Steve Geidt, CEO of Saddleback Memorial Medical Center in Laguna Hills and San Clemente.
What is a retail health clinic?
No appointments are necessary, and there is little to no waiting time. Fees are low; and in addition to direct payments, many insurance plans are accepted. The scope of services is limited and not meant to treat complicated cases, or high-risk, unusual or acute conditions.
What services are typically offered?
Camp, school and sports physicals as well as assessments, screenings and free blood pressure and obesity screenings are also offered.
Why have they emerged?
How do they fit into the continuum of care?
Our retail health centers that provide care for children as well as adults in Irvine, Huntington Beach and Mission Viejo, make health care easier for individuals and families, whether they need minor care at a HealthExpress clinic, primary or specialty care with one of our 2,500 MemorialCare physicians, our many outpatient services or acute care in a hospital. These clinics represent another facet of our comprehensive health care in Orange and Los Angeles counties. They also link consumers seeking a health care provider with referrals to affiliated physicians. Each retail health clinic features electronic medical record systems to enhance patient safety by keeping health information secure and allowing medical information to be securely shared with physicians as well as other clinicians.
Together, MemorialCare HealthExpress clinics, physicians and 10,000 employees at our nationally recognized hospitals and outpatient settings offer comprehensive and far-reaching care in order to treat all conditions.
What does the research show?
What impact do these facilities have on local employers?
To further assist local companies in the task of promoting healthier lifestyles for employees and their families, the hospitals of MemorialCare Health System provide educational programs and screenings at the worksite, on the campuses of our medical centers and in locations around the region. Our website (memorialcare.org) offers free online tools, guides and referrals to physicians that can help your work force reach the goal of a healthier life.
Marcia Manker is the CEO of Orange Coast Memorial Medical Center. Steve Geidt is the CEO of Saddleback Memorial Medical Center in Laguna Hills and San Clemente. The not-for-profit MemorialCare Health System includes Long Beach Memorial Medical Center, Miller Children’s Hospital Long Beach, Community Hospital Long Beach, Orange Coast Memorial Medical Center in Fountain Valley and Saddleback Memorial Medical Center in Laguna Hills and San Clemente. For additional information on excellence in health care, please visit memorialcare.org.
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