How a new clinic model is providing patients options for careAppeared in Smart Business Orange County | July 2010
Patients and parents searching for less expensive, quicker and more convenient alternatives for the treatment of minor ailments and routine health care needs are finding comfort and care in retail health clinics — one of the fastest growing segments of the health care industry.
To learn more about this new concept in health care delivery, Smart Business turned to Marcia Manker, CEO of the Orange Coast Memorial Medical Center in Fountain Valley, and Steve Geidt, CEO of Saddleback Memorial Medical Center in Laguna Hills and San Clemente.
What is a retail health clinic?
Retail health clinics can provide a convenient health care access point for common health conditions. The scope of services is limited and not meant to treat complicated cases, or high-risk, unusual or acute conditions.
Why have these emerged?
While many retail health clinics were begun by corporate clinic companies and entrepreneurs whose new business centered on retail health, a number of highly regarded hospitals and health systems are partnering with retailers to meet consumer needs and expand their continuity of care offerings.
The new MemorialCare HealthExpress retail health clinics that provide care for children and adults are being placed in three ALBERTSONS/SavOn Pharmacy stores in Huntington Beach, Mission Viejo and Irvine. MemorialCare’s retail clinics make health care easier for individuals and families, whether they need minor care at a HealthExpress clinic, primary and specialty care with one of MemorialCare’s more than 3,000 affiliated physicians, or acute care in a hospital. These clinics represent another facet of our comprehensive health care in Orange and Los Angeles counties. They also link consumers seeking a health care provider with referrals to affiliated physicians. Each retail health clinic will feature an electronic medical record system to enhance patient safety by keeping health information secure and allowing medical information to be shared with physicians as well as other clinicians.
Together, MemorialCare HealthExpress clinics, affiliated physicians and 10,000 employees at our nationally recognized hospitals and outpatient settings offer comprehensive and far-reaching care to treat all conditions.
Is there research on these clinics?
What is the impact on local employers?
To further assist local companies that promote healthier lifestyles for employees, the MemorialCare Health System hospitals also provide educational programs and screenings at the worksite, on the campuses of its medical centers and in locations throughout the region. Our Web site (memorialcare.org) offers free online tools, calculators, guides and referrals to physicians that can help your work force reach the goal of a healthier life.
Marcia Manker is CEO of Orange Coast Memorial Medical Center in Fountain Valley. Steve Geidt is CEO of Saddleback Memorial Medical Center in Laguna Hills and San Clemente. The facilities are a member of the not-for-profit MemorialCare Health System, which also includes Long Beach Memorial Medical Center and Miller Children’s Hospital Long Beach. For additional information on excellence in health care, please visit memorialcare.org.
Like Us. Follow Us. Watch Us.
Mission & Values
Awards & Recognition
Long Beach Memorial
Miller Children's Hospital Long Beach
Community Hospital Long Beach
Orange Coast Memorial
Saddleback Memorial - Laguna Hills
Greater Newport Physicians
Saddleback Memorial - San Clemente
MemorialCare Medical Group
Memorial Prompt Care
Graduate Medical Education