Orange County/Los Angeles County: MemorialCare Health System is among a select group of 32 employers worldwide recognized with the prestigious Gallup Great Workplace Award, the third consecutive year MemorialCare achieved this honor. Based on the most rigorous workplace research ever conducted, the award honors organizations whose employee engagement results demonstrate they have the world’s most productive and engaged workforces. Award winners span the globe, representing businesses from health care to hospitality, retail to manufacturing, and banks to insurance. They average a ratio of engaged employees to actively disengaged employees more than five times the national ratio and more than 20 times the ratio of workforces globally.
Gallup Workplace Award was created to recognize companies with an extraordinary ability to create an engaged workplace culture. Companies are judged on multiple criteria, including response rates, overall engagement levels and evidence of engagement impact on performance. Applicants’ results are compared across Gallup’s renowned workplace research database composed of 7.5 million respondent and 965,000 work teams in 177 countries worldwide. Those organizations whose results exceed strict criteria are invited to submit a portfolio of their strategic plans and best practices. A panel of workplace experts evaluates and selects the winners.
“Every one of our 11,000 plus outstanding employees, 2,300 affiliated physicians and countless volunteers contributed to this enormous achievement,” says Barry Arbuckle, Ph.D., president & CEO of the not-for-profit MemorialCare Health System, a pioneer and innovator in best practice medicine. “Because of their commitment to continuous improvement and creating a great workplace we’re able to offer our communities extraordinary, high quality patient care.”
MemorialCare includes six hospitals—Long Beach Memorial Medical Center, Community Hospital Long Beach, Miller Children’s Hospital Long Beach, Orange Coast Memorial Medical Center in Fountain Valley and Saddleback Memorial Medical Center in Laguna Hills and San Clemente; MemorialCare Medical Foundation physician organizations—MemorialCare Medical Group, Greater Newport Physicians; plus Nautilus Health Management Group and countless ambulatory surgery and outpatient facilities. The only 2013 Gallup honoree headquartered in Southern California, MemorialCare Health System joins current and past Gallup Great Workplace recipients including Hyatt Hotels, Mars, Nationwide, Campbell Soup and Starbucks.
“These award-winning organizations set a new standard for workplace excellence,” says Dr. James Harter, Gallup’s chief scientist. “They have proven track records for improving lives along with performance. Each of the award recipients has shown a quantifiable impact as a result of having a more engaged workforce. They have achieved this by integrating engagement into four areas that Gallup has identified as vital to cultivating a workplace culture of engagement: Strategy and Leadership; Accountability and Performance; Communication and Knowledge Management; and Development and Ongoing Learning.”